Pool Server
About The Position
The Pool Server enhances the guest experience by providing friendly, attentive food and beverage service throughout the pool area. The role helps create a relaxing atmosphere by anticipating guest needs, offering menu recommendations, and ensuring a seamless, welcoming poolside dining experience. The position works with pool service attendants and bar teams and may assist with opening, closing, and restocking duties. Regular attendance and participation in mandatory training sessions and meetings are required. Schedules may vary to reflect business needs, and other duties may be assigned.
Requirements
- Prior food and beverage experience in a restaurant, lounge, or resort setting.
- Strong communication and guest-service skills.
- Ability to work outdoors in varying weather conditions.
- Ability to lift up to 40–50 pounds and carry trays through the pool deck.
- Service-oriented approach; friendly, approachable, and confident engaging guests in a relaxed outdoor setting.
- Organized and efficient, with the ability to multitask in a high-volume environment.
- Adaptable and calm when balancing multiple tables and guest requests.
- Team-oriented with a positive, supportive approach.
Nice To Haves
- Experience in poolside, resort, or outdoor dining service.
- Knowledge of POS systems.
- High School Diploma or equivalent.
Responsibilities
- Greet pool guests warmly and provide menus, towels, or basic assistance as needed.
- Take accurate food and beverage orders and communicate them promptly to the bar or kitchen.
- Deliver food, beverages, and amenities in a timely and polished manner.
- Monitor assigned sections, anticipate guest needs, and ensure continuous service.
- Maintain thorough knowledge of pool menus, specials, and seasonal offerings.
- Assist guests with recommendations, dietary needs, or special requests.
- Process payments accurately for checks, room charges, and card transactions.
- Maintain cleanliness of service areas, including tables, cabanas, lounge chairs, and walkways.
- Clear used items promptly and reset seating areas for the next guests.
- Follow safety, sanitation, and poolside food-handling guidelines.
- Support pool service attendants and bar teams to ensure coordinated service.
- Assist with opening, closing, and restocking duties.
- Maintain regular attendance in conformance with standards.
- Attend mandatory training sessions and meetings.
- Perform other duties as assigned.
Benefits
- Competitive health and wellness benefits
- 401(k) and company match
- Paid sick days
- Vacation
- Paid holidays
- Paid bereavement
- Paid pet bereavement
- Training and development opportunities
- Career growth opportunities
- Tuition reimbursement
- Pet insurance
- Complimentary meals in the Team Member Café while working
- Team Member Hotel Rates
- Other discounts and perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
