Pool Repair Technician

Poolie • Magnolia, TX

10h • $60,000 • Onsite

About The Position

Poolie is seeking a Pool Repair Technician to diagnose, repair, and optimize pool systems and equipment so they operate safely, efficiently, and reliably for residential and commercial customers. The role includes troubleshooting and repairing pumps, motors, filters, heaters, automation systems, chemical controllers, plumbing, valves, circulation systems, and other critical components, with an emphasis on industry standards, reduced downtime, and long-term reliability.

The technician provides clear, detailed repair quotes and recommends solutions that balance performance, safety, longevity, regulatory compliance, and customer budgets. They communicate with customers before, during, and after service, explain diagnostic findings and repair options, and follow up to support satisfaction and identify future repair needs. The position also involves sharing updates and technical findings through Slack and company platforms, collaborating with service, maintenance, and leadership teams, and maintaining Poolie’s quality standards and customer-first approach.

This is a full-time, flexible Monday-to-Friday position, scheduled from 8:00 AM to 5:00 PM, with earlier start and finish times available. The technician starts and ends the workday at their assigned branch office. Poolie describes a supportive team environment and career paths into lead commercial technician, trainer, field supervisor, or operations leadership roles.

Requirements

• RAIL (Residential Appliance Installer License) or equivalent licensing, where required.
• Previous experience in commercial pool repair, pool service, or aquatic facility maintenance.
• Strong knowledge of commercial pool equipment, hydraulics, filtration systems, automation systems, and water circulation systems.
• Ability to diagnose and repair a wide range of pool equipment and mechanical systems.
• Valid driver's license with a clean driving record.
• Ability to safely perform physically demanding work in various weather conditions.
• Strong communication and customer service skills.
• Team-player mentality and flexibility to adapt to changing priorities and operational needs.

Nice To Haves

• Certified Pool Operator (CPO) certification.
• Experience with commercial automation and chemical controller systems.
• Experience training or mentoring technicians.
• Strong understanding of estimating and quoting repairs based on customer needs and facility requirements.
• Experience working with HOAs, multifamily communities, hotels, schools, municipalities, or aquatic facilities.

Responsibilities

• Diagnose, troubleshoot, and repair pool equipment and systems, including pumps, motors, filters, heaters, automation systems, chemical controllers, plumbing, valves, and circulation systems.
• Perform repairs to industry standards while minimizing downtime and supporting long-term system reliability.
• Evaluate customer needs and provide clear, detailed repair quotes and recommendations that balance performance, safety, longevity, regulatory compliance, and budget.
• Contact customers before service to confirm appointments and arrival times.
• Explain diagnostic findings, repair recommendations, and available options to customers during service, then follow up to support satisfaction and identify future repair opportunities.
• Communicate repair updates and technical findings through Slack and company platforms, collaborating with technicians, service managers, and leadership.
• Deliver quality workmanship that meets company standards and maintain transparent communication with customers and internal teams.
• Represent Poolie professionally, address customer concerns promptly, and provide practical repair solutions.
• Collaborate with service, maintenance, and leadership teams, share technical expertise, mentor technicians when appropriate, and contribute to a positive team culture.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability
• Paid time off (PTO)
• Performance bonuses
• 10 paid holidays
• Career growth paths into lead commercial technician, trainer, field supervisor, or operations leadership roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed