Pool Repair Heat Pump Technician

Hawkins Service Company•Tampa, FL

9h•Onsite

About The Position

Hawkins Service Company is hiring a Pool Repair Heat Pump Technician to diagnose, repair, maintain, and install pool heat pumps and related pool plumbing, electrical, and mechanical systems. The role supports residential and commercial customers and includes warranty and non-warranty service for AquaCal, Jandy, Hayward, and Pentair equipment. Technicians coordinate daily routes with dispatch and office staff, provide estimates and recommendations, document service in ServiceTitan, and deliver a professional customer experience. Pay is hourly plus commission based on sales and installation numbers. The schedule is generally Monday through Friday with rotating on-call shifts covering Saturdays and potentially Sundays; Tuesday through Saturday schedules are also currently available. A company vehicle is provided for work use. The role includes outdoor work in varying weather and requires lifting and moving up to 50 pounds, as well as kneeling, bending, and standing for extended periods.

Requirements

3–5 years of experience repairing or installing heat pump pool heaters or similar HVAC systems.
Strong understanding of refrigeration, electrical diagnostics, and pool plumbing systems.
Proficiency with tools and diagnostic equipment used for heat pump and pool system repair.
Excellent troubleshooting and communication skills.
Ability to work independently and manage a daily route efficiently.
Ability to lift and move up to 50 pounds, work outdoors in varying weather, and kneel, bend, and stand for extended periods.
Valid driver’s license with a clean driving record.

Nice To Haves

EPA certification, or ability to obtain it within 90 days.

Responsibilities

Diagnose, repair, and maintain pool heat pumps, including electrical components, refrigerant systems, and control boards.
Troubleshoot and service pool electrical and mechanical systems, including pumps, filters, and automation.
Install new pool heating systems and upgrade existing systems to meet customer needs or updated code requirements.
Complete warranty and non-warranty repairs for AquaCal, Jandy, Hayward, and Pentair equipment.
Inspect wiring, compressor operation, and refrigerant levels to support optimal equipment performance.
Conduct semi-annual preventive maintenance visits, including testing, cleaning, and verifying equipment performance.
Provide accurate estimates and recommend repair or replacement options.
Maintain detailed service records in ServiceTitan and communicate promptly with dispatch and office staff.
Deliver a professional, positive customer experience on every visit.
Complete work in compliance with Florida and local codes and company safety standards.
Participate in ongoing training sessions and weekly team meetings.
Manage a daily service route efficiently.