Pool Repair Heat Pump Technician
About The Position
Hawkins Service Company is hiring a Pool Repair Heat Pump Technician to diagnose, repair, and maintain pool heat pump heaters and related pool plumbing and electrical systems. The goal is to keep customers’ pool heating systems efficient, safe, and reliable year-round. The company is a warranty station for AquaCal, Jandy, Hayward, and Pentair. The technician coordinates daily routes with dispatch and office staff and is paid hourly plus commission, with earnings tied to sales and installation results. The role includes heat pump repairs and installations, system troubleshooting, preventive maintenance, customer estimates and recommendations, service documentation, and compliance with Florida and local codes and company safety standards. Technicians participate in ongoing training and weekly team meetings. The position generally follows a Monday–Friday schedule with rotating Saturday on-call shifts, with potential Sunday coverage; Tuesday–Saturday schedules are also available. A company vehicle is provided for work use. The job involves outdoor work in varying weather and physical tasks such as lifting up to 50 pounds, kneeling, bending, and standing for extended periods.
Requirements
- Minimum 3–5 years of experience repairing or installing heat pump pool heaters or similar HVAC systems.
- Strong understanding of refrigeration, electrical diagnostics, and pool plumbing systems.
- Proficiency with tools and diagnostic equipment for heat pump and pool system repair.
- Excellent troubleshooting and communication skills.
- Ability to work independently and manage a daily route efficiently.
- Ability to lift and move up to 50 pounds, work outdoors in varying weather, and kneel, bend, and stand for extended periods.
- Valid driver’s license with a clean driving record.
Nice To Haves
- EPA certification, or ability to obtain it within 90 days.
Responsibilities
- Diagnose, repair, and maintain pool heat pumps, including electrical components, refrigerant systems, and control boards.
- Troubleshoot and service pool electrical and mechanical systems, including pumps, filters, and automation.
- Install new pool heating systems and upgrade existing systems to meet customer needs or updated code requirements.
- Complete warranty and non-warranty repairs for AquaCal, Jandy, Hayward, and Pentair equipment.
- Inspect wiring, compressor operation, and refrigerant levels to support optimal performance.
- Conduct semi-annual preventive maintenance visits, including testing, cleaning, and verifying equipment performance.
- Provide accurate estimates and recommend repair or replacement options.
- Maintain detailed service records in ServiceTitan and communicate promptly with dispatch and office staff.
- Deliver a professional, positive customer experience on every visit.
- Complete work in compliance with Florida and local code requirements and company safety standards.
- Participate in ongoing training sessions and weekly team meetings.
- Manage a daily route efficiently and aim to complete repairs correctly the first time with minimal callbacks.
Benefits
- Hourly pay plus commission based on sales and installation numbers.
- Company vehicle for work use.
- Health, dental, and vision insurance.
- 401(k) plan.
- Paid time off and holidays.
- Ongoing professional training and development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
