Pool Repair Technician

CPS Outdoors • Brownsville, FL

2d

About The Position

CPS Outdoors is seeking an experienced and dependable Pool Repair Technician to join its Service Department. The technician diagnoses, troubleshoots, repairs, and replaces swimming pool equipment and plumbing systems at residential and commercial properties. The role requires technical knowledge, basic electrical knowledge, problem-solving ability, attention to detail, and strong customer service skills. The technician works independently, completes assigned repairs efficiently, and communicates effectively with management and clients.

The position includes equipment and plumbing repairs, installations, inspections, diagnostics, customer communication, work-order documentation, and adherence to safety procedures and applicable codes. Performance is evaluated on repair quality, diagnostic accuracy, productivity, documentation, material management, customer satisfaction, safety compliance, communication, accountability, and care of company tools and equipment.

Requirements

• Previous experience in swimming pool repairs and equipment troubleshooting.
• Knowledge of pool pumps, motors, filters, heaters, and salt systems.
• Experience with PVC plumbing and pool equipment installations.
• Basic knowledge of electricity and electrical systems.
• Ability to identify and troubleshoot basic electrical problems involving pool equipment.
• Familiarity with electrical wiring, connections, voltage, and electrical testing equipment.
• Understanding of electrical safety procedures when working around pool equipment.
• Ability to read and understand equipment manuals and installation instructions.
• Valid driver’s license and reliable transportation.
• Ability to work independently and manage assigned daily work orders.
• Strong communication and customer service skills.

Nice To Haves

• Experience with Jandy, Pentair, and Hayward equipment.
• Knowledge of pool automation systems, including iAquaLink.
• Experience with electrical troubleshooting and equipment wiring.
• Familiarity with multimeters and other electrical diagnostic tools.
• Knowledge of pool leak detection and pressure testing.
• Familiarity with pool codes and local inspection requirements.
• Previous experience working with residential and commercial swimming pools.
• Formal electrical training or applicable electrical certifications.

Responsibilities

• Diagnose and troubleshoot pool equipment malfunctions and determine the root cause of equipment failures.
• Repair and replace pool pumps, motors, filters, heaters, salt systems, automation systems, valves, plumbing connections, unions, fittings, and piping.
• Troubleshoot electrical and mechanical equipment issues within the technician’s qualifications.
• Identify equipment and plumbing leaks and perform equipment installations and replacements.
• Troubleshoot pool automation systems, timers, controllers, and communication issues.
• Perform PVC plumbing repairs, modifications, and repiping when necessary, including repairs to suction-side and return-side plumbing.
• Install automatic pool water-levelers and assist with leak detection and pressure testing when required.
• Ensure plumbing installations meet applicable codes and inspection standards.
• Inspect equipment, recommend appropriate repairs or replacements, and provide accurate assessments and material requirements.
• Take before-and-after photographs of completed work.
• Communicate professionally with clients and property managers, explain problems and recommended solutions, and provide repair-progress updates.
• Report additional repairs or unexpected issues to the Service Manager before proceeding.
• Complete assigned work orders in the company’s service management software, Skimmer, and document work performed, materials used, and equipment installed.
• Upload photographs and notes for each completed repair; report incomplete work and follow-up requirements.
• Communicate material or equipment needs before returning to a property.
• Follow company safety procedures, use appropriate PPE, maintain a clean work area, and properly handle tools, equipment, and chemicals.
• Follow applicable electrical, plumbing, and pool safety codes, including lockout/tagout and electrical safety procedures when applicable.
• Do not perform electrical work beyond the technician’s training, qualifications, or legal authorization.
• Maintain and organize assigned company tools and vehicle inventory.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed