Pump Repair Technician

SunSource•Matthews, NC

About The Position

Carotek, a SunSource company, provides process equipment solutions to industrial, commercial, and municipal markets across North Carolina, South Carolina, Tennessee, Georgia, and Virginia. It represents more than 85 manufacturers as a process equipment distributor, representative, and repair center. The Pump Repair Technician primarily disassembles, inspects, and repairs centrifugal pumps, positive-displacement pumps and blowers, vacuum pumps, and other pumping machines. The role also assists with fabricating pump packages, including building bases from scratch, welding as needed, laying out equipment based on pump and motor footprints, drilling and tapping mounting and lifting holes, and performing basic pump and motor alignment. The position commissions, calibrates, troubleshoots, and repairs pump and blower equipment for industrial, commercial, pharmaceutical, and municipal customers, aiming to complete work promptly and minimize interruptions to customer processes. Duties may be performed at different workstations and may include picking up and delivering equipment in the Charlotte area to the shop in Matthews, North Carolina. On-the-job training is provided as needed, and travel may be required for specialized training at manufacturer sites.

Requirements

Technical repair background; mechanical repair experience on rotating equipment is a plus.
Strong mechanical aptitude.
Strong organizational and time-management skills.
Ability to work independently with direction.
Ability to manage multiple projects at once.

Nice To Haves

Previous pump and/or positive-displacement blower experience.
Welding experience.

Responsibilities

Disassemble, inspect, and repair centrifugal pumps, positive-displacement pumps and blowers, vacuum pumps, and other pumping machines.
Assist with fabricating pump packages, including fabricating bases, welding as needed, creating equipment layouts, drilling and tapping mounting and lifting holes, and performing basic pump and motor alignment.
Commission, calibrate, troubleshoot, repair, and adjust pumps, blowers, pressure sensors, transmitters, controllers, and valves; perform equipment start-up operations.
Visually inspect and test installations and recommend changes to help ensure they meet manufacturer operating standards.
Observe processes; develop and apply tests and procedures to identify proper or malfunctioning equipment operation; prepare reports and discuss findings with customers or sales representatives.
Make changes or adjustments to improve equipment operation or recommend a course of action to resolve problems.
Dismantle defective pumps, blowers, and other equipment and replace parts with new or repaired parts in accordance with manufacturer procedures.
Assemble, repair, or replace pumps and blowers and related equipment.
Direct installers on equipment placement according to drawings and manufacturer recommendations.
Consult with Field Service Technicians, manufacturer representatives, and customers to diagnose malfunctions and provide technical solutions for complex equipment requirements.
Analyze technical issue reports to identify trends affecting design, production, service, and maintenance procedures, and provide recommendations to management.
Prepare service handbooks and bulletins based on field investigations, engineering changes, and product knowledge.
Prepare reports on service trips, expenses, inspections, troubleshooting, and other matters requested by management.
Communicate professionally and courteously with co-workers, management, customers, and others.
Follow safety rules and use appropriate safety equipment.
Maintain a clean and organized work area and work at different workstations as required.
Pick up and deliver equipment in the Charlotte area to the shop in Matthews, North Carolina, as needed.