Pool Attendant

Castle Group•Lakeland, FL

About The Position

The Pool Attendant enforces pool safety rules and is primarily responsible for maintaining the cleanliness of pool and deck areas. The role requires understanding and responding to emergency procedures, monitoring the safety and security of pool users, and reporting and documenting safety or accident concerns. The attendant provides customer service consistent with Castle Group’s values and mission, working with other departments and external customers.

Requirements

High school diploma or equivalent preferred.
May require Certified Pool Operator certification.
May require CPR and/or Lifeguard certification.
Strong working knowledge of customer service principles and practices.
Excellent interpersonal and communication skills.
Intermediate computer skills, including Microsoft Windows, Word, Excel, PowerPoint, and Outlook.
May be required to travel off-site for training on an ad hoc basis and occasionally cover for site staff.
Ability to work extended hours and weekends.
Ability to lift up to 40 pounds and meet the physical demands of the role, including standing or sitting for extended periods, handling and lifting objects, reaching, communicating, and navigating the property.

Nice To Haves

Bilingual ability.
Experience maintaining a website.

Responsibilities

Maintain pool-area cleanliness by removing poolside trash and aligning chairs and lounges.
Keep the pool area and water neat and clean, including daily vacuuming and pool cleaning.
Keep restrooms neat and clean.
Perform chemical tests as required.
Assist with resolving complaints and issues related to pool and jacuzzi areas.
Monitor inventory of pool tools.
Manage towel drop-off and pick-up from the laundry.
Help maintain a pleasant environment for property owners and their guests.
Follow all safety precautions and procedures while performing duties.
Respond promptly and responsibly to emergencies.
Perform other duties as assigned by the on-site Community Association Manager.