Pool Attendant

Marriott•Los Angeles, CA

About The Position

The Pool Attendant cleans the pool deck and helps create a fun, relaxing atmosphere for guests using recreational facilities. The role involves observing activity, promoting facility rules, recognizing situations where guests may be unable to participate safely, responding appropriately to emergencies, and assisting injured guests until emergency medical services arrive. The attendant also obtains, folds, and stacks towels according to company procedures. The position requires reporting accidents, injuries, and unsafe conditions; completing safety training and certifications; and following company policies, appearance standards, confidentiality requirements, and asset-protection procedures. The attendant welcomes guests, anticipates and addresses service needs, assists individuals with disabilities, communicates professionally, maintains positive working relationships, and meets quality standards. Other duties may be assigned as requested.

Requirements

  • CPR certification.
  • First Aid certification.
  • Fitness Equipment certification.
  • Any certification or training required by local and state agencies.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Wash, mop, and clean the pool deck.
  • Promote a fun and relaxing atmosphere in recreational areas through an upbeat and enthusiastic attitude.
  • Observe activity in the recreational facility and respond to emergencies according to local operating procedures.
  • Promote the rules and regulations of the recreation facility.
  • Identify situations in which guests may be unable to participate safely and inform a supervisor or manager.
  • Assist injured guests until emergency medical services arrive.
  • Obtain, fold, and stack towels according to company procedures.
  • Report accidents, injuries, and unsafe work conditions to a manager.
  • Complete safety training and certifications.
  • Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally and develop positive working relationships.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in various formats, visually inspect tools and equipment, and enter and locate work-related information using computers or point-of-sale systems.
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Perform tasks requiring grasping, turning, fine motor skills, and hand-eye coordination.
  • Move across sloping, uneven, or slippery surfaces and use stairs or service ramps.
  • Reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested.
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