Pool Assistant (Pool Attendant)

1100 West Investments LLC•Miami Beach, FL

About The Position

The Pool Assistant provides friendly, efficient, courteous, and professional service to hotel guests and potential guests. The role promotes water safety and maintains the pool, whirlpool, pool deck, patio, and grounds. It includes cleaning, routine custodial duties, necessary repairs, and preparing and maintaining pool and dining areas in accordance with guest-service, health, and safety standards. The assistant also supports Pool Servers, responds to guest needs and requests, participates in staff training, and performs other related duties assigned by management.

Requirements

High school degree or equivalent preferred.
Willingness to work nights, holidays, and weekends.
Ability to carry more than 35 pounds and to stand, bend, and move throughout the shift.
Ability to work well both as part of a team and independently on individual tasks.
Excellent verbal communication skills.
Ability to work efficiently under pressure.
Good interpersonal skills and ability to communicate with staff and management at all levels.

Nice To Haves

High school degree or equivalent.

Responsibilities

Promote water safety among guests using the pool.
Maintain the pool, whirlpool, pool deck, patio, and hotel grounds.
Conduct necessary repairs and cleaning safely and responsively to guest satisfaction, and perform routine custodial duties.
Ensure the pool deck is clean, set up, and safe, and attend to guest needs in accordance with hotel safety guidelines.
Clean, set, and reset tables; take responsibility for stations, tables, and side duties.
Stack dishware properly for efficient unloading and follow safety standards.
Set up side stations, storage areas, and food staging areas as requested.
Perform general cleaning tasks in accordance with health and safety standards.
Fold napkins for meal periods and maintain an adequate supply.
Handle other duties as requested, including cleaning unexpected spills and fulfilling special guest requests.
Prepare the pool deck for patrons by setting up and cleaning day beds, pool chairs, pool towels, and cabanas, and placing decorations, condiments, candles, napkins, service plates, and utensils as needed.
Keep menus clean and replace damaged menus.
Maintain table settings by removing used plates, glassware, and utensils; replenishing utensils; and watching for spills or other patron needs.
Support Pool Servers by setting up and replenishing condiment stands, trash-container liners, and bus stations.
Close the pool deck by cleaning chairs and tables, sweeping floors, and removing trash and recyclables.
Participate in staff training opportunities to update job knowledge.
Take ownership of assigned work, respond to new requests, and look for opportunities to add value.
Maintain general knowledge of pool operations.
Perform other related duties assigned by management.