Remote Policy Services Representative
About The Position
AO Globe Life is hiring a fully remote Policy Services Representative to serve clients interested in supplemental benefits. The role involves meeting with clients virtually, understanding their needs, helping them explore benefit options, and supporting them through enrollment with clear, professional, client-first service. The representative also maintains accurate digital records and follows up with clients in a timely manner. The position includes training, mentorship, licensing guidance, and ongoing professional development. It is an independent contractor opportunity with commission-based, performance-driven compensation rather than hourly or salaried pay. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, exam, and state licensing costs. The role is fully remote and offers a flexible schedule, with potential for renewals, performance bonuses, and advancement.
Requirements
- Be at least 18 years of age and legally authorized to work in the United States.
- Be able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
- Be comfortable using virtual tools and participating in video meetings.
- Be self-driven, organized, and comfortable working independently.
- Have strong communication and interpersonal skills.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Have a service-minded, mission-driven attitude.
Nice To Haves
- Customer service or consultative experience.
Responsibilities
- Keep digital records accurate and manage timely follow-up.
- Meet with clients virtually over Zoom to discuss their needs.
- Support clients throughout the enrollment process with clarity and professionalism.
- Provide attentive, client-first service.
- Help clients explore supplemental benefit options tailored to their needs.
- Develop strong, long-term relationships with clients.
- Participate in required training, mentorship, and virtual meetings.
Benefits
- Full training and licensing guidance are provided.
- Mentorship and ongoing professional development.
- Flexible schedule.
- Three percent equity opportunity for qualifying team members.
- Opportunity for leadership advancement.
- Growing income through renewals.
- Monthly and quarterly performance bonuses.
- Inbound leads; no cold outreach.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
