Remote Client Services Representative

AIL•Fort Collins, CO
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring for a fully remote client services role supporting individuals and families with supplemental benefit options. The position involves leading virtual consultations, explaining enrollment, building client relationships, and maintaining accurate digital records and follow-up communications. Training, mentorship, licensing guidance, and ongoing professional development are provided. No prior insurance experience is required. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and cover applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

  • Be at least 18 years of age and legally authorized to work in the United States.
  • Provide a Windows laptop or PC, webcam, dependable high-speed internet, and a professional remote workspace.
  • Be capable of obtaining the required state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
  • Have strong communication and people skills.
  • Be comfortable with virtual tools and video meetings.
  • Be self-motivated, organized, coachable, and able to work independently.
  • Have a service-oriented interest in helping people and supporting a purpose-driven mission.

Nice To Haves

  • Customer service or consultative experience; preferred but not required.
  • Recent or upcoming graduation in business, marketing, or communications.

Responsibilities

  • Deliver high-quality, client-focused service.
  • Explain personalized supplemental benefit options to individuals and families.
  • Lead virtual Zoom consultations with clients.
  • Guide clients through enrollment clearly and professionally.
  • Build strong, long-term client relationships.
  • Participate in ongoing mentorship and team development.
  • Maintain organized, accurate digital records and follow-up communication.
  • Complete required training and participate in virtual meetings.

Benefits

  • Monthly and quarterly bonuses.
  • Opportunities for renewal-based income growth.
  • A path toward leadership roles.
  • Full training and licensing support.
  • Fully remote work with a flexible schedule.
  • Weekly, performance-based earnings.
  • A collaborative, people-first team environment.
  • Inbound client interest with no cold outreach.
  • Equity opportunity of 3% for qualifying team members.
  • Mentorship and ongoing professional development.
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