We're Hiring: Remote Client Services Representative

AO Globe Life•Houston, TX
•Remote

About The Position

Globe Life AO is hiring a remote, entry-level Client Services Representative for U.S.-based applicants. The role involves communicating with clients, explaining insurance benefits and coverage options, responding to questions, assisting with policy updates, and maintaining organized records. Training is provided, and previous insurance experience is not required. Candidates must be willing to obtain the required Life and Health Insurance license. Compensation is commission-based with performance bonuses; advertised annual earning potential ranges from $60,000 to $150,000, depending on individual performance, and is not guaranteed. Scheduling options depend on business and team requirements. Benefits and scheduling are subject to applicable eligibility and company requirements.

Requirements

  • Strong communication and interpersonal skills.
  • A dependable, organized, and self-motivated attitude.
  • Willingness to learn new systems and procedures.
  • Basic computer skills and reliable internet access.
  • Ability to work independently in a remote environment.
  • Must be at least 18 years old.
  • Must be authorized to work in the United States.
  • Willingness to obtain the required Life and Health Insurance license.

Nice To Haves

  • Candidates eager to learn and develop their professional skills are encouraged to apply.

Responsibilities

  • Communicate with clients through phone calls, emails, text messages, and virtual platforms.
  • Explain available insurance benefits and coverage options.
  • Respond to client questions and provide accurate information.
  • Assist with policy updates and maintain organized records.
  • Build positive client relationships through professional communication.
  • Attend virtual training sessions and team meetings.
  • Work toward individual and team performance objectives.

Benefits

  • Applicable union-backed life, health, and retirement benefits, subject to eligibility.
  • Training provided.
  • Professional development opportunities.
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