We're Hiring: Lead Water Technician

Gallaherco•San Jose, CA
•$22 - $34

About The Position

Gallaher Co.’s Hotshot Restoration division is hiring a seasoned mitigation technician to lead water mitigation and restoration projects in a fast-paced emergency-services environment. The division provides restoration services for water, fire, mold, and other disaster situations, with a focus on the multifamily industry. The Lead Water Technician will oversee projects from start to finish, perform water extraction and drying work, document progress, communicate with customers and team members, and train and supervise Water Helpers. The role requires reliable availability for at least 40 hours per week, including weekends, on-call rotations, and after-hours emergency response. Candidates must provide a current resume to be considered.

Requirements

  • At least 5 years of experience in mitigation.
  • Hard-working, punctual, and reliable.
  • Ability to work 40 or more hours per week, including weekends and on-call rotations.
  • Valid California driver’s license with a clean DMV record.
  • Availability for after-hours and weekend emergency response work.
  • Ability to read, understand, and follow written instructions and procedures.
  • Strong communication and interpersonal skills.
  • English required.
  • Ability to work safely at heights while following safety protocols and using proper personal protective equipment.
  • Ability to follow applicable EPA, OSHA, and local safety regulations for hazardous materials handling.
  • Neat and tidy appearance for client interactions.
  • Ability to work independently and as part of a team.
  • Proficiency with smartphones, tablets, and computers, including software for timekeeping, job management, photo uploads, and email communication.
  • Current resume required with application.

Nice To Haves

  • Spanish language skills.
  • Experience with IICRC certifications.

Responsibilities

  • Lead and supervise water mitigation and restoration projects from start to completion.
  • Inspect properties for water damage and identify affected areas.
  • Perform water extraction, moisture inspections, and structural drying.
  • Set up, monitor, and adjust air movers, dehumidifiers, and other drying equipment.
  • Use moisture meters and other equipment to monitor drying progress.
  • Oversee demolition and removal of water-damaged drywall, flooring, baseboards, insulation, and other materials as needed.
  • Document job progress, moisture readings, equipment placement, and completed work.
  • Communicate with customers, management, and team members regarding project status.
  • Train, guide, and supervise Water Helpers to ensure work is completed safely and efficiently.
  • Maintain job-site safety and ensure compliance with company procedures and industry standards.
  • Provide exceptional customer service with empathy and understanding during stressful situations.

Benefits

  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Paid holidays.
  • Financial Wellness Program.
  • Workshops and training opportunities.
  • Internal promotion and skill-building opportunities.
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