WFH Policy Services Rep

AIL•Phoenix, AZ
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring a fully remote Policy Services Rep to support clients seeking supplemental benefits. The role is suited to graduates in business, marketing, or communications and others interested in service-focused, people-first work. The organization provides training, mentorship, and inbound client interest, with opportunities for professional growth and advancement. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Team members conduct virtual consultations, explain benefit options, assist clients through enrollment, maintain client relationships and digital records, and participate in ongoing mentorship and team development. Candidates must complete training and obtain the appropriate state Life & Health Insurance License before performing licensed insurance activities. Pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

  • At least 18 years of age and legally eligible to work in the United States.
  • Reliable high-speed internet connection and a Windows-based laptop or PC with webcam; candidates provide their own equipment.
  • A professional remote workspace.
  • Willingness and ability to obtain required state licensing, if applicable.
  • Completion of applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Self-starter mindset, self-motivation, coachability, and strong organizational skills.
  • Excellent interpersonal and communication abilities.
  • Confidence with virtual meetings and everyday digital tools.
  • Comfort working independently in a performance-based career.
  • Genuine interest in helping others and supporting a mission-driven company.

Nice To Haves

  • Customer service or consultative experience; preferred but not required.
  • Interest in a service-focused role; the opportunity is described as well suited to new or upcoming graduates in business, marketing, or communications.

Responsibilities

  • Lead virtual Zoom consultations with clients.
  • Present supplemental benefit options tailored to each individual or family.
  • Support clients throughout the enrollment process with clarity and professionalism.
  • Participate in continued mentorship and team development.
  • Cultivate long-term client relationships.
  • Prioritize high-quality, client-focused interactions.
  • Maintain accurate digital documentation and manage follow-up communication.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Benefits

  • Full training and licensing guidance are provided.
  • Dedicated mentorship and ongoing professional development.
  • Opportunity to pursue leadership roles and professional advancement.
  • 3% equity opportunity for qualifying team members.
  • Income growth through renewals.
  • Weekly pay tied to performance.
  • Monthly and quarterly performance bonuses.
  • Fully remote work with a flexible schedule.
  • Inbound leads; no cold outreach.
  • Team culture focused on people.
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