WFH Member Services Rep
About The Position
AO Globe Life is seeking a remote Member Services Rep to provide client-centered service and guide individuals and families through supplemental benefits enrollment. The role includes virtual client consultations, accurate documentation, follow-ups, and relationship-building. Inbound client interest is provided, so the role does not involve cold outreach. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Training, mentorship, licensing guidance, and professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state. The opportunity is intended for self-motivated, coachable people who are comfortable working independently and interested in a performance-based career with professional growth and advancement. AO Globe Life describes itself as a remote-first company that has protected working families nationwide for more than 70 years, serving union members, credit union clients, and veterans with supplemental benefits.
Requirements
- Be at least 18 years of age and legally authorized to work in the United States.
- Be comfortable using virtual tools and participating in video meetings.
- Have a reliable high-speed internet connection.
- Provide a computer or laptop, webcam, and professional remote workspace.
- Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Be service-minded and mission-driven.
- Be self-driven, organized, and comfortable working independently.
- Have strong communication and interpersonal skills.
- Be self-motivated and coachable.
Nice To Haves
- Customer service or consultative experience is a plus but is not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Handle documentation accurately and manage follow-ups.
- Conduct virtual client consultations via Zoom.
- Guide clients through enrollment with clarity and professionalism.
- Provide excellent, client-centered service.
- Present supplemental benefit options tailored to individuals and families.
- Build strong, long-term client relationships.
- Participate in continued mentorship and team development.
- Complete required training and participate in virtual meetings.
Benefits
- 3% equity opportunity for qualifying team members.
- Weekly pay based on performance.
- Opportunities for renewal-based income growth.
- Bonuses paid monthly and quarterly.
- Full training and licensing support.
- Mentorship and ongoing professional development.
- Supportive, people-centered culture.
- Defined growth path into leadership.
- Fully remote work with a flexible schedule.
- Inbound client interest; no cold outreach.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
