Police Service Technician (Technology & Records)

City of New Bern•New Bern, NC

7d•Onsite

About The Position

Performs intermediate skilled clerical work coding, reporting, filing and researching police records and police related data. Work is performed under the regular supervision of a Civilian Unit Supervisor.

Requirements

Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and some experience in general clerical work.
Obtain and maintain a current D.C.I. certification.
Obtain and maintain a Notary Public certification issued by the State of North Carolina.
Criminal background checks and psychological evaluations are required on final internal and external candidate(s) applying for this position with the City of New Bern.

Nice To Haves

General knowledge of modern record keeping procedures and practices
General knowledge of police forms, terminology and records
General knowledge of departmental programs, policies and procedures
Ability to perform a considerable volume of detailed record work
Ability to maintain files
Ability to type accurately and at a reasonable rate of speed
Ability to operate general office and data entry equipment
Ability to follow written and oral directions
Ability to establish and maintain effective working relationships with associates and the general public

Responsibilities

Works at front desk area; answers phones; greets public and gives information and assistance to the public and officers.
Enters, files and maintains incident, arrest, accident and field interview/trespass records.
Enters, files and maintains warrants/orders for arrest, criminal summons and subpoenas.
Ensures completeness and accuracy of reports submitted for data entry.
Prepares reports on initial investigation of assigned calls for service.
Takes into custody found property and items of evidence.
Accesses D.C.I. and N.C.I.C. for necessary information.
Receives and processes applications for tax permits/franchises; issues permits for tax operators/franchises.
Collects money for parking citations, fingerprints and taxi permits/franchises; prepares bank deposits and reports.
Processes applicants for community homeless shelter.
Archives various types of police records.
Performs related tasks as required.