Police Records Technician

City of Sanford•Police Department City of Sanford, FL

About The Position

Under direct supervision, the Police Records Technician performs technical, clerical, and customer service work related to the intake, maintenance, processing, dissemination, and retention of Police records. This is an entry-level role involving records and information systems work in response to internal and external requests, requiring communication skills and knowledge of standard business and records maintenance and retention procedures. The position handles reports, records checks, crime classification and statistical reporting, public inquiries, and information requests. It also performs administrative tasks using automated office systems and standard office equipment. The employee must obtain ICS-100 and IS-700 training within six months of employment.

Requirements

High school graduation or GED equivalent.
Some experience demonstrating the ability to perform the essential functions of the work.
General computer literacy with standard software packages.
Obtain National Incident Management System ICS-100 Introduction to the Incident Command System and IS-700 National Incident Management System, An Introduction within six months of employment.
Knowledge of applicable federal, state, and local rules, regulations, ordinances, and other regulatory standards.
Intermediate-level business mathematics, including arithmetic, percentages, and decimals.
Ability to interpret written, oral, diagram, or schedule-form instructions.
Ability to use personal computers, standard office equipment, and standard software applications, including word processors, database software, and spreadsheets.
Ability to maintain effective records maintenance and file management systems.
Effective verbal and written communication skills.
Ability to establish and maintain effective working relationships and communication with coworkers, internal and external customers, department management, and the public.
Ability to perform the listed physical functions, including lifting and/or moving up to 20 pounds.

Responsibilities

Greet and assist people entering the department, including those seeking information or reports.
Provide officers, investigators, and other employees with records information as required.
Process general reports, classify reports, complete statistical reporting, and file and distribute reports.
Conduct records checks in compliance with department, state, and federal procedures.
Process and answer mail and respond to telephone calls concerning City services.
Classify crimes for Uniform Crime Reporting (UCR), prepare reports for submission, and enter information into the computer.
Prepare, file, and distribute criminal reports and provide releasable information.
Receive and process payments for report copies and record services, and issue receipts.
File criminal reports, fingerprint cards, photographs, and other information.
Process Notices or Arrest Affidavits for transmission to other governmental agencies.
Enter daily reports in a timely manner and process daily accident, incident, and arrest reports.
Assist other police agencies with records checks and assist insurance companies requesting accident information.
Perform administrative tasks using automated office systems and equipment, including computers, telephones, fax machines, photocopiers, calculators, and adding machines.
Perform related duties as directed when they are a logical and appropriate assignment to the position.