Poker Tournament Manager

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

2d•Onsite

About The Position

Under the direction of the Poker Director, the incumbent is responsible for the coordination, design and operation of all tournament games operated by the Casino. Implements tournament procedures and monitors performance of tournament personnel to ensure smooth and efficient gaming operations in accordance with Seminole Hard Rock Casino Hollywood internal controls and the rules and procedures for tournament games.

Requirements

High school diploma or equivalent required
Seven (7) years minimum poker experience
Five (5) years supervisory experience
Two (2) years experience as a tournament manager or higher or an equivalent combination of education and experience.
Thorough knowledge and understanding of “TDA” rules and procedures and demonstrated application of these rules & procedures in practicum poker tournament environment.
Working knowledge of Bravo Tournament Software
Ability to prepare spreadsheets and documents using Microsoft Excel and Word.
Must have thorough knowledge of poker tournament games offered by the Casino.
Must be willing and available to change shift, days off and/or start time immediately upon effective date of employment/promotion.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Nice To Haves

Associates or higher degree preferred.

Responsibilities

Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
Work with Poker Director to establish the design and structure of the various poker tournaments offered by the Casino.
Coordinate Tournaments with the Marketing Department.
Train Dealers on the proper procedures to be followed for tournament play.
Organize and supervise tournaments offered by the Casino as assigned by the Poker Director.
Assist in developing procedures for the smooth and efficient operation of the tournaments offered by the Casino.
Conduct market comparisons to ensure a competitive product. Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe member’s assignment falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit progress reports and information to the Director of Tribal Development.
Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Develop and maintain a good team spirit and team member morale.
Promote positive public/employee relations at all times.
Perform other duties as assigned.
Actively promote tournaments and poker offerings via social media accounts in a responsible and professional manner adhering to the Seminole Tribe media policies.