Tournament Organizer

Life Time•Piney Point Village, TX

About The Position

The Tournament Organizer is responsible for the overall direction, coordination, and supervision of in-club pickleball tournaments. The role oversees tournament preparation and operations, works to achieve or exceed revenue goals, and partners with tournament desk team members to build personalized relationships with members. The organizer provides excellent customer service to encourage repeat participation. Responsibilities include preparing tournaments from application and website setup through promotion, registration management, draw updates, staffing schedules, and court coordination. During tournaments, the organizer leads and supervises as appropriate, maintains clean and organized courts and equipment, coordinates with other Life Time departments, and responds promptly to participant questions and concerns. The role also manages tournament expenses and financial recaps. Life Time describes itself as committed to an inclusive, diverse, and equitable workplace and as an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications.

Requirements

Excellent customer service skills and a friendly, outgoing, positive attitude.
Thorough knowledge of the game of tennis and effective teaching styles and techniques.
Excellent communication, time-management, and organizational skills.
Comfort working with all age groups and building positive relationships with members and team members.
Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
High school diploma or equivalent.
1–2 years of pickleball experience.
PPR, PCI, IPTPA, or RPO certification.
CPR and AED certification within 30 days of hire.

Responsibilities

Complete tournament preparation, including submitting applications, setting up tournaments on the designated website, promoting and marketing events, managing registrations, and uploading and updating completed draws by the designated time.
Create tournament desk schedules and assign team member hours.
Coordinate tournament court scheduling with the Pickleball Lead.
Lead and supervise tournament or event operations as appropriate.
Ensure pickleball courts and equipment are clean, organized, and in good working condition.
Partner with other Life Time departments as needed.
Respond quickly and efficiently to member questions, comments, and concerns to support continued participation in programs.
Achieve or exceed pickleball tournament revenue and CM goals.
Manage tournament expenses, including labor, officials where applicable, and supplies, while reducing or eliminating non-essential expenses.
Recap tournament financials after each event.
Work with tournament desk team members to initiate, develop, and maintain personalized relationships with members and provide excellent customer service.