Tournament Organizer

Life Time Inc. • Houston, TX

9d

About The Position

The Tournament Organizer runs in-club pickleball tournaments and is responsible for their overall direction, coordination, and supervision. The role works to meet or exceed tournament revenue goals and provides a strong customer service experience that encourages repeat participation. The organizer also works with tournament desk team members to build and maintain personalized relationships with members.

The position manages tournament preparation, including applications, website setup, promotion and marketing, registrations, draw updates, desk schedules, staff assignments, and court scheduling in coordination with the Pickleball Lead. During events, the organizer leads and supervises as appropriate, maintains clean and organized courts and equipment, partners with other departments, and promptly addresses participant questions and concerns. The role manages tournament expenses and financial goals and recaps event financials after each tournament.

Requirements

• Excellent customer service skills and a friendly, outgoing, positive attitude.
• Thorough knowledge of the game of tennis and effective teaching styles and techniques.
• Excellent communication, time-management, and organizational skills.
• Comfort working with all age groups and building positive relationships with members and team members.
• Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
• High school diploma or equivalent.
• 1–2 years of pickleball experience.
• PPR, PCI, IPTPA, or RPO certification.
• CPR and AED certification within 30 days of hire.

Responsibilities

• Prepare tournaments, including submitting applications and setting up events on the designated website.
• Promote and market tournaments and handle registrations.
• Upload and update completed draws by the designated time.
• Create the tournament desk schedule and assign team-member hours.
• Coordinate tournament court scheduling with the Pickleball Lead.
• Lead and supervise during tournaments or events as appropriate.
• Ensure pickleball courts and equipment are clean, organized, and in good working condition.
• Partner with other Life Time departments as needed.
• Respond promptly and efficiently to member questions, comments, and concerns.
• Achieve or exceed pickleball tournament revenue and CM goals.
• Manage tournament expenses, including labor, officials where applicable, and supplies, while reducing or eliminating non-essential expenses.
• Recap tournament financials after each event.
• Build and maintain personalized relationships with members and provide excellent customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED