PM Cocktail Server

HEI Hotels and Resorts•Houston, TX

12d

About The Position

Serve guests in a hospitable manner to ensure a positive guest experience. Greet guests and prepare and serve drinks according to HEI Hotels and Resorts beverage service standards. Follow applicable requirements for serving alcoholic beverages, prepare the station before opening and closing, follow cash-handling and bank procedures, and complete scheduled side work. The role also requires regular attendance and performing other job-related duties as assigned.

Requirements

Ability to establish and maintain effective working relationships with associates, customers, and patrons.
Ability to use a point-of-service computer.
Full knowledge of state liquor laws.
Ability to transport trays weighing up to 30 pounds through a crowded room continuously throughout a shift, with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Nice To Haves

Hotel experience preferred.

Responsibilities

Hospitably greet guests and prepare and serve drinks according to HEI Hotels and Resorts beverage service standards.
Comply with State, Federal, and Corporate requirements for serving alcoholic beverages.
Prepare the station for readiness before opening and closing each shift.
Follow HEI Hotels and Resorts cash-handling and bank operating procedures.
Perform side work duties according to side work schedules.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.