PM Cocktail Server

HEI Hotels & Resorts•Houston, TX

About The Position

Serve guests in a hospitable manner to ensure a positive guest experience. Greet guests and prepare and serve drinks according to HEI Hotels and Resorts beverage service standards. Follow applicable state, federal, and corporate requirements for serving alcoholic beverages, and comply with cash-handling and bank operating procedures. Prepare the service station before opening and closing each shift and complete side work according to assigned schedules. Maintain regular attendance and perform other related duties as assigned.

Requirements

  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Ability to use a point-of-service computer.
  • Full knowledge of state liquor laws.
  • Ability to transport trays weighing up to 30 pounds through a crowded room continuously throughout a shift, with or without reasonable accommodation.
  • Effective verbal and written communication skills, including the ability to adapt communication style to different audiences.

Nice To Haves

  • Hotel experience preferred.

Responsibilities

  • Greet guests and prepare and serve drinks in accordance with HEI Hotels and Resorts beverage service standards.
  • Follow state, federal, and corporate requirements for serving alcoholic beverages.
  • Prepare the station for opening and closing each shift.
  • Follow cash-handling and bank operating procedures.
  • Complete side work according to assigned schedules.
  • Comply with attendance rules and maintain regular availability for work.
  • Perform other job-related duties as assigned.

Benefits

  • Free lunch and discounted parking, as described in the company overview.
  • Travel benefits.
  • Medical and dental programs through Anthem Blue Cross Blue Shield.
  • Vision insurance through EyeMed.
  • Vacation, sick, and holiday programs.
  • Pet insurance through the ASPCA.
  • Supplemental, spousal, and child life insurance.
  • Short- and long-term disability plans.
  • 401(k) savings plan with matching funds.
  • Discounts through the YouDecide and Hotel Room Discount programs.
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