Cocktail Server

Marcus Corporation•Milwaukee, WI

About The Position

Hilton Milwaukee is seeking a friendly, motivated Cocktail Server to join the Food & Beverage team in the Monarch Lounge. The role focuses on providing attentive beverage and snack service, supporting lounge operations, and creating a welcoming atmosphere and memorable experiences for guests in an upscale lounge environment. The position is part-time, hourly, and union, averaging 20–30 hours per week. Evening availability is required, including weekends and holidays. The stated pay rate is $7.46 per hour. The Hilton Milwaukee recently completed a $40 million renovation of its guest rooms, event spaces, and lobby. It is connected to the expanded Baird Center and is part of Marcus Hotels & Resorts, a division of The Marcus Corporation.

Requirements

  • Basic knowledge of food and beverage service.
  • Ability to memorize and promote menu items and beverage offerings.
  • Strong communication skills and a positive, team-oriented attitude.
  • Comfort working in both busy and slower-paced environments.
  • Ability to lift and carry trays up to 40 pounds and remain on your feet for extended periods.
  • Cash-handling experience and ability to operate a POS system.
  • Willingness to obtain required licenses and certifications; TIPS certification is required.

Nice To Haves

  • Cocktail experience.
  • Bartender certification.

Responsibilities

  • Provide friendly, attentive, and timely beverage and snack service.
  • Greet guests warmly and explain drink specials and promotions.
  • Take accurate orders and enter them promptly into the POS system.
  • Demonstrate knowledge of cocktails, beer selections, taps, and premium brands.
  • Maintain cleanliness of guest tables, service stations, and lounge areas.
  • Replenish beverages and check back regularly to ensure guest satisfaction.
  • Handle cash accurately and responsibly in a self-banking environment.
  • Assist the bar team and support overall lounge operations.
  • Follow state, federal, and corporate liquor laws and safety standards.
  • Perform side work, cleaning duties, and special guest requests as needed.

Benefits

  • Free, well-balanced meal every shift.
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
  • Discounts at Marcus restaurants, lounges, spas, golf and ski destinations.
  • Free parking.
  • Two-for-one movie passes at Marcus Theatres.
  • Career growth opportunities within Marcus Hotels & Resorts.
  • Early wage access.
  • Paid time off.
  • Medical, dental, and vision insurance after 30 days.
  • Company-paid life insurance.
  • Employee assistance program (EAP).
  • 401(k) with employer match.
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