Plumbing Service Account Manager

MTech Mechanical•Westminster, CO

10h•Onsite

About The Position

MTech Mechanical is seeking an entrepreneurial and collaborative Plumbing Service Account Manager to manage plumbing service projects from inception through completion. Plumbing Service focuses on smaller, short-duration projects and time-and-material services. The role combines client development, design leadership, estimating, and project management, using technical knowledge and relationship skills to deliver effective client solutions. The account manager may also support commercial and special projects teams through client relationships. MTech Mechanical is a full-service mechanical contractor providing HVAC, plumbing, fabrication, and design-build solutions for complex commercial and industrial projects. The company emphasizes safety, integrity, craftsmanship, teamwork, respect, quality, innovation, continuous improvement, and investment in employee development. This position is based in a general office environment. Work is generally sedentary, though standing and walking may be required for up to 20% of the time. Site visits are part of the role. The work environment is generally favorable, with reasonable lighting and temperature and standard office equipment available.

Requirements

At least 5 years of experience in service sales or a related field, with proven client performance.
Clean driving record that meets MTech’s driving standards.
Strong knowledge of plumbing systems and construction practices.
Strong communication, attention to detail, and organizational skills.
Ability to manage multiple projects in a fast-paced environment.
Proficiency with Microsoft Office Suite.
Ability to collaborate across departments as a team player.

Nice To Haves

Experience in plumbing design, estimating, and construction is strongly preferred.
CRM experience, particularly with Unanet, is a plus.
Experience with Bluebeam or Adobe PDF is a plus.

Responsibilities

Promote MTech’s culture and values internally and externally.
Participate in continuous improvement initiatives and ongoing training and development.
Collaborate effectively with internal and external clients and manage multiple tasks in a fast-paced environment.
Follow company safety culture and policy guidelines; maintain dependable attendance.
Meet or exceed assigned sales and gross margin targets.
Develop and maintain relationships with owners, property managers, and end users.
Understand project needs and develop appropriate solutions.
Create conceptual budgets and detailed cost estimates with internal teams.
Prepare and present detailed sales proposals.
Price PMs, PM renewals, and jobs promptly, competitively, and profitably.
Review design documents for scope, feasibility, and constructability, and identify value engineering opportunities.
Maintain accurate client data in the CRM and strong client relationships throughout the project lifecycle.
Resolve issues with project teams during execution.
Set and manage project goals, budgets, and schedules.
Coordinate with subcontractors, vendors, and internal teams.
Conduct site visits for quality control, safety, and project tracking.
Communicate with field managers and stakeholders.
Oversee procurement, submittals, invoicing, and accounts receivable.
Track project costs and scope trends.
Manage project close-out activities, including training, documentation, and warranties.
Forecast manpower, revenue, and margins.
Ensure compliance with MTech’s project management procedures.
Perform other duties as assigned.