Plumbing Service Manager

F.H. Furr•Rockville, MD

5d•$90,000 - $140,000•Onsite

About The Position

F.H. Furr is seeking an experienced Residential Plumbing Manager to lead a team and drive revenue performance in the residential Plumbing services sector. This role involves overseeing a team of Plumbing technicians, developing strategies for revenue growth, optimizing operations, providing technical expertise, ensuring customer satisfaction, and fostering team development. The company is a high-culture, fast-growing leader in the residential home services business with a significant presence across Virginia, Maryland, and Delaware.

Requirements

Proven experience in residential Plumbing management, with a track record of driving revenue performance.
Strong leadership and communication skills.
HVAC certification and in-depth knowledge of industry best practices.
Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

Oversee and lead a team of Plumbing technicians to ensure high-quality service delivery.
Drive a culture of excellence, accountability, and continuous improvement.
Develop and implement strategies to drive revenue growth in the Plumbing division.
Collaborate with sales and marketing teams to identify new business opportunities and optimize existing customer relationships.
Collaborate with other departments to optimize operations and enhance customer satisfaction.
Streamline processes and procedures to improve efficiency and reduce costs.
Provide technical expertise and guidance to team members.
Stay ahead of industry trends, advancements, and best practices to ensure the team delivers innovative Plumbing services.
Focus on customer satisfaction by ensuring service quality and addressing customer concerns.
Foster a customer-centric approach within the team.
Foster a positive and inclusive team culture.
Provide mentorship and training to team members to enhance their skills and contribute to their professional growth.