Plumbing Service Manager

F.H. Furr • Capitol Heights, MD

3d • $90,000 - $140,000

About The Position

F.H. Furr is hiring a Plumbing Service Manager for its Rockville, Maryland location. The manager will lead the residential Plumbing team, maintain high-quality service delivery, and drive revenue performance. The role collaborates across departments to improve operations and customer satisfaction, provides technical guidance, and develops team members. F.H. Furr is a residential home services company serving Virginia, Maryland, and Delaware, with more than 1,000 employees and a fleet of over 600 trucks.

Requirements

• Proven experience in residential Plumbing management, including a track record of driving revenue performance.
• Strong leadership and communication skills.
• HVAC certification and in-depth knowledge of industry best practices.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Lead Plumbing technicians to ensure high-quality service delivery and promote excellence, accountability, and continuous improvement.
• Develop and implement strategies to grow revenue in the Plumbing division.
• Work with sales and marketing teams to identify business opportunities and improve existing customer relationships.
• Collaborate with other departments to optimize operations and customer satisfaction.
• Streamline processes and procedures to improve efficiency and reduce costs.
• Provide technical expertise and guidance to team members.
• Keep current with industry trends, advancements, and best practices to support innovative Plumbing services.
• Promote customer satisfaction by ensuring service quality and addressing customer concerns.
• Foster a positive and inclusive team culture.
• Mentor and train team members to build their skills and support their professional growth.

Benefits

• Competitive compensation; the company states it compensates employees at the top of the market.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with a generous company match.
• Career advancement opportunities in a rapidly growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed