Platform Professional Services Senior Consultant- Guardian (Remote)

CrowdStrike • USA TX Remote, TX

7d • $115,000 - $165,000 • Remote

About The Position

CrowdStrike Services is seeking a Platform Professional Services Senior Consultant specialized in AI for Detection and Response. This role is responsible for planning, deploying, implementing, and operationally supporting the CrowdStrike platform’s AI capabilities. It focuses on using Falcon’s artificial intelligence and machine learning technologies to improve threat detection, automate response workflows, and maximize customer security outcomes. The consultant supports the full deployment lifecycle, from initial customer engagement and planning through installation, optimization, and follow-on customer support.

The position works directly with customers and collaborates with the Platform Professional Services and Incident Response teams. It includes troubleshooting AI-related issues, integrating Falcon capabilities with existing tools and workflows, developing customer-facing materials, and leading AI skills workshops. Travel may be required, up to 25% of the time, and the role may require periodic alcohol and/or drug testing during employment.

Requirements

• At least 8 years of experience performing IT deployments or working in an end-user/customer environment.
• Strong understanding of AI and machine learning concepts, particularly cybersecurity applications.
• Strong understanding of software deployment technologies.
• Very knowledgeable about Windows, Mac, and Linux platforms.
• Experience with AI-powered security tools and platforms.
• Knowledge of data science principles and their application to security operations.
• Experience with security automation and orchestration platforms.
• Strong knowledge of Microsoft Office applications.
• Skillful communication and ability to build collaborative relationships.
• Strong experience presenting technical AI content to various audiences.
• Strong experience in computer and network systems security.
• Solid analytical and problem-solving skills, including the ability to identify solutions to unusual and complex problems.
• Proactive and thorough approach to managing work and prioritizing customer projects.
• Experience mentoring team members.
• Some experience leading a team to complete projects.
• High motivation; self-starter; results-driven.
• Proven experience using AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes.
• Ability to travel and undertake assignments as needed.

Nice To Haves

• Endpoint security experience, including Falcon platform (preferred), antivirus, and EDR solutions.
• Experience with machine learning models, natural language processing, anomaly detection, and writing prompts.
• Experience with Python, R, or similar languages for data analysis and model development, and working with or building agents.
• Experience with software deployment tools such as SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, or PsExec.
• Development experience with PowerShell, Python, Bash, or Batch.
• Experience with host-based firewalls, file integrity management, data protection, vulnerability management, attack surface management, or IT automation.
• Knowledge of CIS Benchmarks, STIGs, PCI, or HIPPA compliance.
• Experience with SIEM, MSSQL, Splunk, or LogScale.
• Experience with identity systems, Active Directory, Azure AD, or SSO.
• Experience with AWS, Azure, or GCP.

Responsibilities

• Provide technical implementation, configuration, and troubleshooting assistance for deployment of Falcon’s AI-powered detection and response capabilities.
• Help customers optimize AI-driven threat detection models and automated response workflows.
• Configure and tune machine learning algorithms to reduce false positives while maintaining detection efficacy.
• Develop and implement AI-driven automation playbooks for security operations.
• Troubleshoot AI-related customer issues across small to large enterprises.
• Develop scripting and application solutions using Falcon APIs to enhance AI capabilities.
• Work with customers to interpret AI-generated alerts and findings.
• Use CrowdStrike AI capabilities to improve vulnerability prioritization and asset management.
• Help customers integrate Falcon AI capabilities into their existing security tools and workflows.
• Support Incident Response teams with AI-powered threat hunting and forensic analysis.
• Develop and lead AI skills workshops for the Platform Professional Services team.
• Collaborate with the Platform Professional Services team to develop customer-facing AI collateral.
• Plan and support deployment activities from initial customer engagement through installation, optimization, and follow-on customer support.
• Travel for customer assignments as needed, up to 25% of the time.

Benefits

• Market-leading compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees, regardless of level or role.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities.
• Vibrant office culture with world-class amenities.
• Health insurance, 401(k), and paid time off.
• Eligibility for bonuses and equity grants.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed