PIT SUPERVISOR - TABLE GAMES

Plaza Hotel & Casino LLC•Las Vegas, NV

7d•Onsite

About The Position

The Pit Supervisor oversees dealers and table games in an assigned section, ensuring games run smoothly and properly and guests have a positive experience. The supervisor resolves problems fairly and reports issues to the Shift Manager. The position supervises four to six table games, including the dealers, players, bankrolls, and paperwork for each game. The employee may also perform other duties necessary for the effective operation of the department.

Requirements

Ability to compute table games payouts and perform moderately complex math skills.
Full knowledge of Title 31.
Full knowledge of Blackjack, Craps, and Roulette, including proper procedure and game protection.
One year of table games experience, including six months of Table Games supervisory experience.
Familiarity with using a personal computer.
Ability to communicate effectively in English, in both written and oral forms.
Excellent customer service skills.
Interpersonal skills to effectively communicate with all business contacts.
Ability to exhibit a strong motivational commitment to the organization.
Ability to stand for long periods with intermittent breaks.
Ability to work in a fast-paced, loud environment and tolerate secondhand smoke.
Ability to quickly and respectfully give clear directions and quickly and accurately understand and follow directions.
Must be able to obtain and maintain a Gaming Card and Alcohol Awareness Card during employment.
Physical ability to access all facility areas and move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs. without restriction.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Physical stamina and proper mental attitude to work under pressure, indoors and outdoors, and around hot or cold surfaces, steam, and wet floors.

Nice To Haves

One year of Table Games supervisory experience.
Previous experience working in a similar resort setting.

Responsibilities

Accurately rate casino players.
Maintain constant general awareness of the assigned section.
Resolve guest disputes or elevate them to the Shift Manager when necessary.
Encourage guests to participate in the PLAZA Rewards program.
Alert the Shift Manager of large plays and buy-ins.
Open and close games and change cards and dice.
Accurately track table bankrolls and verify table paperwork, including markers, fills, and credits.
Ensure dealers in the assigned section comply with rules and policies.
Ensure gaming transactions are accurate and watch for game irregularities.
Supervise four to six table games, including the dealers, players, bankrolls, and paperwork.
Perform other duties as necessary for the effective operation of the department.