Pit Supervisor - Table Games
About The Position
The Pit Supervisor oversees dealers and table games in an assigned section, ensuring games run smoothly and properly and guests have a positive experience. The role resolves problems fairly and reports issues to the Shift Manager. The supervisor oversees four to six table games, including dealers, players, bankrolls, and paperwork. Work hours vary. The position requires prolonged standing and work in fast-paced, loud environments, with exposure to secondhand smoke. Most duties are indoors, though some events require outdoor work; indoor temperatures are moderate and controlled.
Requirements
- Able to compute table games payouts and perform moderately complex math.
- Full knowledge of Title 31.
- Full knowledge of Blackjack, Craps, and Roulette, including proper procedures and game protection.
- One year of table games experience, including six months of Table Games supervisory experience.
- Familiarity with using a personal computer.
- Ability to communicate effectively in English, both orally and in writing.
- Excellent customer service and interpersonal communication skills.
- Ability to demonstrate strong motivational commitment to the organization.
- Ability to give clear directions quickly and respectfully and to understand and follow directions quickly and accurately.
- Must be able to stand for long periods with intermittent breaks.
- Must be able to tolerate secondhand smoke and work in a fast-paced, loud environment.
- Physical ability to access all facility areas; move, lift, carry, push, pull, and place objects; and perform prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs. without restriction.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Physical stamina and appropriate mental attitude to work under pressure and indoors and outdoors, including exposure to hot or cold surfaces, steam, and wet floors.
- Gaming Card.
- Alcohol Awareness Card.
Nice To Haves
- One year of Table Games supervisory experience.
- Previous experience working in a similar resort setting.
Responsibilities
- Accurately rate casino players.
- Maintain general awareness of the assigned section.
- Resolve guest disputes or elevate them to the Shift Manager when necessary.
- Encourage guests to participate in the PLAZA Rewards program.
- Alert the Shift Manager to large plays and buy-ins.
- Open and close games and change cards or dice.
- Track table bankrolls accurately and verify table paperwork, including markers, fills, and credits.
- Ensure dealers comply with rules and policies in the assigned section.
- Ensure gaming transactions are accurate and monitor for game irregularities.
- Supervise four to six table games, including dealers, players, bankrolls, and paperwork.
- Perform other related duties as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
