Piercing Studio Nurse

Rowan • San Diego, CA

4d

About The Position

Rowan’s Piercing Studio Nurse reports to the Studio Manager and provides safe, clean, and joyful ear-piercing services. The nurse applies clinical expertise and Rowan’s Clinical Piercing Standards to perform precise piercings, build customer trust, and create a celebratory experience. The position combines clinical care, customer education and styling, infection prevention, studio support, inventory readiness, and sales-related customer education. Nurses may also mentor and train new nurses. Flexible scheduling is required, including availability during peak periods such as weekends and holidays.

Requirements

• Active RN or LPN/LVN license.
• Eligible to obtain or already possess a body art license or registration in accordance with applicable state and local laws.
• Professional, engaging customer-care approach; warm, friendly, and collaborative demeanor.
• Ability to provide technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Strong attention to detail.
• Availability for a flexible schedule, including peak times such as holidays and weekends.
• Commitment to exceptional service and maintaining a safe, clean environment.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.
• Open to nurses at all experience levels; newly licensed nurses are welcome.

Responsibilities

• Provide attentive, professional clinical care and create memorable, celebratory customer experiences during piercing sessions.
• Ensure customers’ safety and comfort, communicate clearly throughout the experience, and help ease customer concerns.
• Evaluate customers’ ears to identify suitable piercing placement and provide personalized styling advice.
• Educate customers on piercing aftercare and Rowan After Care products to support healing and well-being.
• Monitor customer experience, resolve issues promptly, and uphold Rowan’s clinical piercing standards.
• Maintain a sterile and aseptic nurse station and procedure tray; clean and sanitize surfaces, instruments, and supplies to prevent contamination.
• Collaborate with the Studio Manager to support smooth studio operations and a joyful atmosphere; fill shifts as needed.
• May mentor and train new nurses on Rowan’s Clinical Piercing Standards, including by shadowing services and observing customer interactions.
• Monitor factors affecting customer experience, report issues to management, and collaborate on solutions.
• Keep piercing stations and equipment, including the nurse cart, mayo stand, and nurse nook, stocked and ready for customers.
• Sterilize jewelry and needle piercing instruments.
• Follow applicable state, federal, and CDC guidelines for sanitary and safe services.
• Support studio performance metrics, including revenue growth, piercing-service efficiency, average order value, and sales.
• Communicate operational concerns promptly and escalate them to management while coordinating with team members on solutions.

Benefits

• Paid accrued vacation and sick time for full-time employees.
• Medical, dental, and vision health plans for full-time employees.
• Employee Assistance Program resources.
• 401(k) and Roth IRA plans.
• Employee discounts on products and services.
• Team Member Referral Bonus plan for studio positions.
• Ongoing training and career pathways for nursing career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed