Piercing Studio Nurse

Rowan • Bellevue, WA

8d • Onsite

About The Position

Rowan’s Piercing Studio Nurse reports to the Studio Manager and provides a safe, clean, and joyful ear-piercing experience. The nurse uses licensed nursing expertise to perform piercings carefully and precisely, build trust with customers, and make each piercing a celebratory, memorable milestone. The role combines clinical care, infection prevention, customer education, personalized styling, and support for studio operations and sales goals.

The nurse maintains a sterile and aseptic work environment, sanitizes supplies and instruments, and follows applicable state, federal, and CDC guidelines. The role also includes keeping piercing stations stocked, communicating operational concerns, collaborating with the Studio Manager and team, and potentially mentoring and training new nurses. Nurses should be comfortable working in a retail environment and educating customers about aftercare products and hypoallergenic jewelry.

Requirements

• Active RN or LPN/LVN license.
• Professional and engaging approach to customer care.
• Warm, friendly, collaborative team player with an entrepreneurial spirit.
• Enthusiasm for creating celebratory, memorable customer experiences.
• Ability to explain technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Strong attention to detail.
• Flexible schedule availability, including peak periods such as holidays and weekends.
• Commitment to exceptional service and maintaining a safe, clean environment.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.
• Experience level is open; newly licensed nurses are welcome.

Responsibilities

• Create memorable customer experiences by combining clinical care with a celebratory atmosphere.
• Ensure customers’ safety and comfort and support a smooth flow of care.
• Communicate clearly and professionally with clients throughout the piercing experience.
• Help customers feel comfortable and confident by addressing concerns.
• Educate customers on aftercare and Rowan After Care products.
• Evaluate ears to determine appropriate earring placement and provide personalized styling advice.
• Monitor customer experience and promptly resolve issues in accordance with Rowan’s clinical piercing standards.
• Maintain a sterile and aseptic nurse station and procedure tray; keep surfaces, instruments, and supplies clean and sanitized.
• Use knowledge of skin care and infection control to provide personalized piercing services.
• Collaborate with the Studio Manager to support studio operations and a joyful atmosphere.
• Fill shifts as needed and maintain schedule flexibility.
• May mentor and train new nurses, including shadowing piercing services and observing customer interactions.
• Report issues that could affect the customer experience to management and collaborate on solutions.
• Keep piercing stations, including the nurse cart, mayo stand, and nurse nook, stocked and ready for customers.
• Sterilize jewelry and needle-piercing instruments.
• Follow state, federal, and CDC guidelines for sanitary and safe services.
• Support studio metrics, including revenue growth, piercing-service efficiency, average order value, and sales.
• Educate customers about Rowan After Care and the benefits of additional hypoallergenic, non-piercing jewelry to promote healing.
• Address and escalate operational concerns and communicate clearly with management and team members.

Benefits

• $40 per hour plus 100% of earned tips; tips are not guaranteed and vary by location.
• Nurses typically earn an additional $25 per hour in tips once fully trained.
• Ongoing training and career pathways for nursing career growth.
• Accrued paid vacation and sick time for full-time employees.
• Medical, dental, and vision health plans for full-time employees.
• Employee Assistance Program resources.
• 401(k) and Roth IRA plans.
• Employee discounts on products and services.
• Team Member Referral Bonus plan for Studio positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed