Piercing Studio Nurse

Rowan • Bellevue, WA

6d

About The Position

Rowan’s Piercing Studio Nurse reports to the Studio Manager and provides a safe, clean, and joyful ear-piercing experience. The nurse uses clinical skills and expertise to perform piercings with care and precision, build trust with customers, and make each piercing a memorable milestone. The role combines clinical care, customer service, retail sales, and studio support, following Rowan’s Clinical Piercing Standards and applicable state, federal, and CDC guidelines.

The nurse helps maintain a comforting and celebratory atmosphere, communicates clearly throughout the piercing experience, evaluates ears for suitable placement, provides personalized styling advice, and educates customers about aftercare. The role also includes maintaining sterile work areas and equipment, stocking supplies, sterilizing jewelry and piercing instruments, supporting studio operations, and collaborating with management and colleagues. Nurses may mentor and train new nurses. The position requires flexibility to fill shifts as needed and to work peak times, including holidays and weekends.

Compensation is $40 per hour plus earned tips; the posting says nurses typically earn an additional $25 per hour in tips once fully trained, though tips are not guaranteed and vary by location. Benefits listed for eligible full-time employees include accrued vacation and sick time and medical, dental, and vision plans. Other listed offerings include ongoing training and career pathways, an Employee Assistance Program, 401(k) and Roth IRA plans, employee discounts, and a team member referral bonus plan for studio positions.

Requirements

• Active RN or LPN/LVN license.
• Professional and engaging approach to customer care.
• Warm, friendly, collaborative, team-player approach and an entrepreneurial spirit.
• Enthusiasm for creating celebratory, memorable customer experiences.
• Ability to explain technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Strong attention to detail.
• Availability for a flexible schedule, including peak times such as holidays and weekends.
• Commitment to exceptional service and maintaining a safe, clean environment.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.
• Prior experience is not required; newly licensed nurses are welcome.

Responsibilities

• Create memorable customer experiences by combining clinical care with a celebratory atmosphere.
• Ensure customers’ safety and comfort and support a smooth flow of care.
• Communicate confidently, clearly, and professionally with customers throughout the piercing experience.
• Help customers feel comfortable and address their concerns.
• Educate customers about aftercare and Rowan After Care to support healing and well-being.
• Evaluate ears to determine appropriate earring placement and offer personalized styling advice.
• Monitor the customer experience and promptly address issues while maintaining Rowan’s clinical piercing standards.
• Maintain a sterile and aseptic nurse station and procedure tray; clean and sanitize surfaces, instruments, and supplies to prevent contamination.
• Use knowledge of skin care and infection control and prevention to provide personalized piercing services.
• Collaborate with the Studio Manager to support smooth operations and a joyful studio atmosphere.
• Fill shifts as needed and, where appropriate, mentor and train new nurses on clinical standards and customer interactions.
• Monitor and report issues that may affect the customer experience, collaborating with management to resolve them.
• Keep piercing stations, including the nurse cart, mayo stand, and nurse nook, stocked and ready for customer needs.
• Sterilize jewelry and needle-piercing instruments.
• Follow state, federal, and CDC guidelines for sanitary and safe piercing services.
• Support studio metrics, including revenue growth, piercing efficiency, average order value, and sales.
• Educate customers about Rowan After Care and the benefits of purchasing an extra pair of hypoallergenic, non-piercing jewelry to promote healing.
• Escalate operational concerns and communicate with management and team members to implement solutions.

Benefits

• $40 per hour plus 100% of earned tips; tips are not guaranteed and vary by location.
• Ongoing training and career pathways to grow a nursing career at Rowan.
• Accrued paid vacation and sick time for full-time employees.
• Medical, dental, and vision plans for full-time employees.
• Employee Assistance Program resources.
• 401(k) and Roth IRA plans.
• Employee discounts on products and services.
• Team member referral bonus plan for studio positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed