Piercing Studio Nurse

Rowan • Pembroke Pines, FL

2d • Onsite

About The Position

Rowan's Piercing Studio Nurse reports to the Studio Manager and provides safe, clean, and joyful ear-piercing services. The nurse uses clinical skills and expertise to perform piercings with care and precision while creating a trusted, celebratory customer experience. The role combines clinical care, customer communication, aftercare education, personalized placement and styling guidance, infection prevention, and support for studio operations and sales goals.

The nurse maintains a sterile and aseptic work area, follows applicable state, federal, and CDC guidelines, sterilizes jewelry and piercing instruments, and keeps stations stocked and ready. The role also involves coordinating with the Studio Manager and team, promptly escalating operational or customer-experience concerns, and potentially mentoring and training new nurses. Nurses should be available for a flexible schedule, including peak periods such as holidays and weekends.

Requirements

• Active RN or LPN/LVN license.
• Professional and engaging approach to customer care.
• Warm, friendly, collaborative attitude and an entrepreneurial spirit.
• Enthusiasm for creating celebratory, memorable customer experiences.
• Ability to explain technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Strong attention to detail.
• Availability for a flexible schedule, including peak periods such as holidays and weekends.
• Commitment to exceptional service and maintaining a safe, clean environment.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.

Responsibilities

• Provide safe, precise ear-piercing services while creating a memorable and celebratory customer experience.
• Communicate confidently, clearly, and professionally with customers throughout their piercing experience.
• Help customers feel comfortable and address concerns to support a relaxed experience.
• Educate customers on aftercare and Rowan After Care to support healing and well-being.
• Evaluate customers’ ears to determine appropriate earring placement and provide personalized styling advice.
• Monitor the customer experience and quickly address issues while maintaining Rowan’s clinical piercing standards.
• Maintain a sterile and aseptic nurse station and procedure tray; clean and sanitize surfaces, instruments, and supplies to prevent contamination.
• Apply knowledge of skin care and infection control and prevention when providing piercing services.
• Collaborate with the Studio Manager to support smooth operations and a joyful studio atmosphere.
• Fill shifts as needed and potentially mentor and train new nurses in Rowan’s Clinical Piercing Standards.
• Monitor and report issues that could affect the customer experience, collaborating with management to resolve them.
• Keep piercing stations and nursing areas stocked and ready, including the nurse cart, mayo stand, and nurse nook.
• Sterilize jewelry and needle-piercing instruments.
• Follow state, federal, and CDC guidelines for sanitary and safe services.
• Support studio metrics, including revenue growth, piercing-service efficiency, average order value, and sales.
• Educate customers about Rowan After Care and the benefits of purchasing an extra pair of hypoallergenic, non-piercing jewelry.
• Escalate operational concerns and communicate clearly with management and team members to implement solutions.

Benefits

• $24 per hour base wage plus estimated tips of $25 per hour once fully trained; tips are customer-provided, variable, and not guaranteed, and nurses keep 100% of earned tips.
• Ongoing training and career pathways to grow a nursing career.
• Accrued paid vacation and sick time for full-time employees.
• Medical, dental, and vision plans for full-time employees.
• Employee Assistance Program resources.
• 401(k) and Roth IRA plans.
• Employee discounts on products and services.
• Team Member Referral Bonus plan for Studio positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed