Piercing Studio Nurse

Rowan • Cincinnati, OH

12d • $26 - $51 • Onsite

About The Position

Rowan's Piercing Studio Nurse reports to the Studio Manager and provides a safe, clean, and joyful ear-piercing experience. The nurse uses licensed nursing skills and expertise to perform piercings with care and precision, build trust with customers, and make each piercing a memorable milestone. The role combines clinical care, customer service, education, studio support, inventory management, and sales in a retail environment.

The nurse communicates clearly and professionally with clients, ensures customer safety and comfort, evaluates ears for placement, provides styling advice, explains aftercare, and helps customers feel relaxed and confident. The position also involves maintaining a sterile and aseptic station, sterilizing jewelry and needle-piercing instruments, following applicable state, federal, and CDC guidelines, and keeping supplies ready. The nurse collaborates with the Studio Manager and team, may mentor and train new nurses, reports operational concerns, and supports studio metrics and sales goals.

Rowan is an ear-piercing and hypoallergenic jewelry brand with brick-and-mortar locations across the United States. It emphasizes licensed nursing care, safety, celebration, teamwork, collaboration, diversity, and its belief in “Piercing for All.”

Requirements

• Active RN or LPN/LVN license.
• Professional and engaging approach to customer care.
• Warm, friendly, team-oriented approach and entrepreneurial spirit.
• Interest in creating celebratory, memorable customer experiences.
• Ability to provide technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Strong attention to detail.
• Availability for a flexible schedule, including peak periods such as holidays and weekends.
• Commitment to exceptional service and maintaining a safe, clean environment for every customer.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.
• Experience level is open; newly licensed nurses are welcome.

Responsibilities

• Create memorable customer experiences by combining clinical care with a celebratory atmosphere.
• Ensure customers' safety and comfort and maintain a smooth flow of care.
• Communicate confidently, clearly, and professionally with clients throughout the piercing experience.
• Create a comforting atmosphere and ease customer concerns.
• Educate customers on aftercare and Rowan After Care to support healing and well-being.
• Evaluate ears for suitable earring placement and offer personalized styling advice.
• Monitor the customer experience and quickly address issues while maintaining Rowan's clinical piercing standards.
• Maintain a sterile and aseptic nurse station and procedure tray; clean and sanitize surfaces, instruments, and supplies.
• Use knowledge of skin care and infection control and prevention to provide professional, personalized piercing services.
• Collaborate with the Studio Manager to support smooth operations and a joyful atmosphere.
• Fill shifts as needed and maintain schedule flexibility.
• May mentor and train new nurses on Rowan's Clinical Piercing Standards, including shadowing services and observing customer interactions.
• Identify issues that could affect the customer experience, report them to management, and collaborate on solutions.
• Keep piercing stations, nurse cart, mayo stand, and nurse nook stocked and ready for customer needs.
• Sterilize jewelry and needle-piercing instruments.
• Follow state, federal, and CDC guidelines for a sanitary and safe piercing experience.
• Support studio metrics, including revenue growth, piercing-service efficiency, average order value, and sales.
• Educate customers about Rowan After Care and the benefits of taking home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.
• Address and escalate operational concerns promptly, communicating clearly with management and team members.

Benefits

• Compensation of $26 per hour base wage, plus estimated tips of $25 per hour once fully trained; tips are customer-provided, not guaranteed, and may vary by location.
• Nurses keep 100% of earned tips.
• Ongoing training and career pathways.
• Accrued paid vacation and sick time for full-time employees.
• Medical, dental, and vision health plans for full-time employees.
• Employee Assistance Program resources.
• 401(k) and Roth IRA plans.
• Employee discounts on products and services.
• Team Member Referral Bonus plan for Studio positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed