Piercing Studio Nurse

Rowan • Asheville, NC

12d • $24 - $49 • Onsite

About The Position

Rowan is hiring a Piercing Studio Nurse to provide safe, clinically guided ear-piercing services in a welcoming, celebratory retail environment. The nurse performs piercings according to Rowan’s Clinical Piercing Standard®, supports customers throughout the experience, and helps maintain a clean, sterile studio. The role also contributes to studio operations, inventory readiness, customer education, and sales goals. Nurses may help mentor and train new nurses. Rowan welcomes nurses at all experience levels, including newly licensed nurses.

Requirements

• Active RN or LPN/LVN license.
• Must be eligible to obtain or possess a body art license or registration under applicable state and local laws.
• Professional, engaging customer-care approach.
• Warm, friendly, collaborative team player with an entrepreneurial spirit.
• Skilled at providing technical and non-technical information to customers and community members.
• Interested in working in a retail environment with sales goals.
• Strong attention to detail.
• Available to work a flexible schedule, including peak periods such as holidays and weekends.
• Dedicated to exceptional service and maintaining a safe, clean environment.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.
• Prior experience is not required; newly licensed nurses are welcome.

Responsibilities

• Provide safe, high-quality piercing care while creating memorable and celebratory customer experiences.
• Ensure customer safety, comfort, and smooth flow of care; communicate clearly and professionally throughout the piercing experience.
• Help customers feel comfortable and confident, and address concerns during their visit.
• Educate customers on aftercare, Rowan After Care, healing, and the benefits of additional hypoallergenic non-piercing jewelry.
• Evaluate customers’ ears to identify suitable piercing placement and provide personalized styling advice.
• Monitor the customer experience, resolve issues promptly, and uphold Rowan’s clinical piercing standards.
• Maintain a sterile and aseptic nurse station and procedure tray; clean and sanitize surfaces, instruments, and supplies to prevent contamination.
• Use knowledge of skin care and infection control and prevention to provide professional, personalized piercing services.
• Collaborate with the Studio Manager and team to support smooth studio operations and a joyful atmosphere.
• Fill shifts as needed and maintain flexibility in scheduling.
• May mentor and train new nurses, including shadowing piercing services and observing customer interactions.
• Report issues that could affect the customer experience to management and collaborate on solutions.
• Keep piercing stations, including the nurse cart, mayo stand, and nurse nook, stocked and ready for customer needs.
• Sterilize jewelry and needle-piercing instruments.
• Follow state, federal, and CDC guidelines to maintain sanitary and safe piercing services.
• Support studio metrics, including revenue growth, piercing-service efficiency, average order value, and sales.
• Escalate operational concerns and communicate clearly with management and team members.

Benefits

• Paid accrued vacation and sick time for full-time employees.
• Medical, dental, and vision health plans for full-time employees.
• Employee Assistance Program (EAP) resources.
• 401(k) and Roth IRA plans.
• Employee discounts on products and services.
• Team Member Referral Bonus plan for Studio positions.
• Ongoing training and career pathways for nursing career development.
• Base wage of $24 per hour, with estimated tips of $25 per hour once fully trained; nurses keep 100% of earned tips, which are customer-provided, not guaranteed, and may vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed