Piercing Studio Nurse

Rowan • Miami, FL

23h • $24 - $49 • Onsite

About The Position

Rowan’s Piercing Studio Nurse reports to the Studio Manager and provides a safe, clean, and celebratory ear-piercing experience. The nurse uses clinical skills and expertise to perform piercings with care and precision, build customer trust, and help make each piercing a positive milestone. Services follow Rowan’s Clinical Piercing Standards and applicable state, federal, and CDC guidelines.

The role combines clinical piercing services, customer care, aftercare education, personalized placement and styling guidance, infection prevention, and studio support. Nurses help maintain smooth operations, keep piercing stations and supplies ready, sterilize jewelry and instruments, and communicate operational concerns to management. The position also supports studio sales and service metrics by educating customers about aftercare products and other relevant offerings.

The role is open to nurses at all experience levels, including newly licensed nurses. The posting lists compensation of $24 per hour base pay plus estimated tips of $25 per hour once fully trained; tips are customer-provided, not guaranteed, and may vary by location.

Requirements

• Active RN or LPN/LVN license.
• Professional and engaging approach to customer care.
• Warm, friendly, collaborative, team-oriented approach and entrepreneurial spirit.
• Interest in creating celebratory, memorable customer experiences.
• Ability to communicate technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Strong attention to detail.
• Availability for a flexible schedule, including peak periods such as weekends and holidays.
• Commitment to exceptional customer service and maintaining a safe, clean environment.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.

Responsibilities

• Create a memorable customer experience by combining clinical care with a celebratory atmosphere during piercing sessions.
• Ensure customers’ safety and comfort and maintain a smooth flow of care.
• Communicate clearly, confidently, and professionally with clients throughout the piercing experience.
• Help customers feel comfortable and address concerns to support a relaxed piercing experience.
• Educate customers on aftercare and Rowan After Care to support healing and well-being.
• Evaluate ears to determine piercing placement and provide personalized styling advice.
• Monitor customer experience and promptly address issues to maintain Rowan’s clinical piercing standards.
• Maintain a sterile and aseptic nurse station and procedure tray; clean and sanitize surfaces, instruments, and supplies to prevent contamination.
• Use knowledge of skin care and infection control and prevention to provide professional, personalized piercing services.
• Collaborate with the Studio Manager to support smooth operations and a joyful studio atmosphere.
• Fill shifts as needed and, when applicable, mentor and train new nurses on Rowan’s Clinical Piercing Standards.
• Report customer-experience concerns and operational issues to management and collaborate on solutions.
• Keep piercing stations, including the nurse cart, mayo stand, and nurse nook, stocked and ready for customer needs.
• Sterilize jewelry and needle-piercing instruments.
• Follow state, federal, and CDC guidelines to ensure sanitary and safe piercing services.
• Support studio metrics, including revenue growth, piercing-service efficiency, average order value, and sales.
• Educate customers about Rowan After Care and the benefits of taking home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.
• Communicate and escalate operational concerns to management and team members so solutions can be implemented efficiently.

Benefits

• Ongoing training and career pathways to grow a nursing career at Rowan.
• Paid accrued vacation and sick time for full-time employees.
• Medical, dental, and vision health plans for full-time employees.
• Employee Assistance Program resources.
• 401(k) and Roth IRA plans.
• Employee discounts on Rowan products and services.
• Team Member Referral Bonus plan for Studio positions.
• Nurses keep 100% of tips earned; tips are customer-provided, not guaranteed, and may vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed