Piercing Studio Nurse

Rowan • San Diego, CA

6d • $38 - $63

About The Position

Rowan’s Piercing Studio Nurse, reporting to the Studio Manager, provides a safe, clean, and joyful ear-piercing experience. The nurse uses clinical expertise to perform piercings with care and precision while building customer trust and making each piercing a memorable milestone. The role combines clinical care, customer service, education, retail sales support, and studio operations.

The nurse communicates clearly with customers, helps them feel comfortable, evaluates ears and recommends personalized placement and styling, and provides aftercare education. The nurse maintains a sterile and aseptic environment, sanitizes supplies and equipment, and follows applicable state, federal, and CDC guidelines. The position also supports studio operations, inventory readiness, training and mentoring, and performance against studio metrics. Flexibility to fill shifts as needed is expected.

Requirements

• Active RN or LPN/LVN license.
• Eligible to obtain or already possess a body art license or registration in accordance with applicable state and local laws.
• Professional and engaging approach to customer care.
• Warm, friendly, team-oriented approach and entrepreneurial spirit.
• Interest in creating celebratory, memorable customer experiences.
• Ability to explain technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Strong attention to detail.
• Availability for a flexible schedule, including peak periods such as holidays and weekends.
• Commitment to exceptional service and maintaining a safe, clean environment.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.
• Experience level is open; newly licensed nurses are welcome.

Responsibilities

• Create a memorable customer experience by combining clinical care with a celebratory atmosphere.
• Ensure customer safety and comfort and maintain a smooth flow of care.
• Communicate confidently, clearly, and professionally with clients throughout the piercing experience.
• Help customers feel comfortable and address concerns to support a relaxed experience.
• Educate customers on aftercare and Rowan After Care to support healing and well-being.
• Evaluate customers’ ears to identify appropriate earring placement and offer personalized styling advice.
• Monitor customer experiences and promptly address issues to uphold Rowan’s clinical piercing standards.
• Maintain a sterile and aseptic environment at the nurse station and procedure tray; clean and sanitize surfaces, instruments, and supplies.
• Use knowledge of skin care and infection prevention and control to provide personalized piercing services.
• Collaborate with the Studio Manager to support smooth operations and a joyful studio atmosphere.
• Fill shifts as needed and demonstrate schedule flexibility.
• May mentor and train new nurses, including shadowing piercing services and observing customer interactions.
• Identify and report issues that could affect the customer experience and collaborate with management to resolve them.
• Keep piercing stations, nurse carts, mayo stands, and nurse nooks stocked and ready for customer needs.
• Sterilize jewelry and needle-piercing instruments.
• Follow state, federal, and CDC guidelines to maintain sanitary and safe services.
• Support studio performance metrics, including revenue growth, piercing-service efficiency, average order value, and sales.
• Educate customers about Rowan After Care and the benefits of purchasing an extra pair of hypoallergenic, non-piercing jewelry to promote healing.
• Address and escalate operational concerns promptly and communicate clearly with management and team members.

Benefits

• Paid accrued vacation and sick time for full-time employees.
• Medical, dental, and vision health plans for full-time employees.
• Employee Assistance Program resources.
• 401(k) and Roth IRA plans.
• Employee discounts on products and services.
• Team Member Referral Bonus plan for Studio positions.
• Ongoing training and career pathways to grow a nursing career at Rowan.
• Piercing nurses keep 100% of earned customer-provided tips; tips are not guaranteed and may vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed