Piercing Studio Nurse - Sign-On Bonus Available!

Rowan • Edina, MN

11d • Onsite

About The Position

Rowan’s Piercing Studio Nurse reports to the Studio Manager and provides a safe, clean, and joyful ear-piercing experience. The nurse uses clinical expertise to perform precise piercings, support infection prevention, build customer trust, and make each piercing a celebratory milestone. The role combines clinical care, customer service, retail sales, and studio operations. Nurses collaborate with the Studio Manager and team, may mentor and train new nurses, and should be flexible to fill shifts as needed. The position is open to nurses at all experience levels, including newly licensed nurses.

Requirements

• Active RN or LPN/LVN license.
• Eligibility to obtain, or possession of, a body art license or registration as required by applicable state and local laws.
• Professional, engaging customer-care approach.
• Warm, friendly, team-oriented manner and an entrepreneurial spirit.
• Interest in creating celebratory, memorable customer experiences.
• Ability to explain technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Strong attention to detail.
• Availability for a flexible schedule, including peak periods such as holidays and weekends.
• Commitment to exceptional service and maintaining a safe, clean environment.

Nice To Haves

• Additional training in pediatrics and/or ear piercing.
• Prior experience is not required; newly licensed nurses are welcome.

Responsibilities

• Provide a safe, comfortable, and memorable customer experience during piercing sessions, with clear and professional communication.
• Create a comforting, celebratory atmosphere and help customers feel relaxed and confident.
• Evaluate customers’ ears to determine suitable earring placement and offer personalized styling advice.
• Educate customers on aftercare and Rowan After Care products to support healing and well-being.
• Monitor customer experience, address issues promptly, and uphold Rowan’s clinical piercing standards.
• Maintain a sterile and aseptic nurse station and procedure tray; clean and sanitize surfaces, instruments, and supplies.
• Apply knowledge of skin care and infection control and prevention to provide professional piercing services.
• Collaborate with the Studio Manager to support smooth studio operations and a joyful atmosphere.
• Fill shifts as needed and, when applicable, mentor and train new nurses on Rowan’s Clinical Piercing Standards and customer interactions.
• Monitor and report issues that could affect the customer experience, collaborating with management on solutions.
• Keep piercing stations, including the nurse cart, mayo stand, and nurse nook, stocked and ready for customer needs.
• Sterilize jewelry and needle-piercing instruments.
• Follow state, federal, and CDC guidelines for sanitary and safe services.
• Support studio metrics, including revenue growth, piercing-service efficiency, average order value, and sales.
• Educate customers on Rowan After Care and the benefits of purchasing an extra pair of hypoallergenic, non-piercing jewelry.
• Escalate operational concerns and communicate clearly with management and team members to implement solutions.

Benefits

• Full-time new hires are eligible for a sign-on bonus; amount and payout schedule are discussed during the interview process.
• Ongoing training and career pathways for nursing career growth.
• Accrued paid vacation and sick time for full-time employees.
• Medical, dental, and vision health plans for full-time employees.
• Employee Assistance Program resources.
• 401(k) and Roth IRA plans.
• Employee discounts on products and services.
• Team member referral bonus plan for studio positions.
• Piercing nurses keep 100% of tips; tips are customer-provided, not guaranteed, and may vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed