PIC

SpartanNash•South Bend, IN

3d•Onsite

About The Position

The PIC directs and coordinates store operations in the absence of the Store Director, Assistant Store Director, or other management. The role supports efficient and economical operations and helps ensure associates’ work contributes to the store’s financial interests. The PIC also completes other assigned duties in a timely manner. The position includes monitoring associates’ adherence to company policies; operating the cashier register and courtesy counter; addressing customer concerns; learning store layouts, product locations, and safety and emergency equipment; inspecting store areas and providing feedback to department managers; and maintaining the time clock when designated management is absent. The PIC may close the store by securing doors, turning off lights, and arming the store. The role also involves maintaining a clean, attractive, well-stocked store; following safety, PPE, food safety, cleaning, and guest experience guidelines; and helping in other departments as needed. The work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather. Noise is usually low to moderate. Travel requirements vary by assignment.

Requirements

Ability to read, write, comprehend, and interpret documents.
Basic mathematical skills.
Suggestive selling and knowledge of products.
Detail-oriented.
Ability to meet the physical demands of the role, including frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds; standing and walking for extended periods; and frequent bending, stooping, twisting, and turning.

Nice To Haves

High school diploma (preferred).
One year of retail or related experience (preferred).

Responsibilities

Direct and coordinate store operations when the Store Director, Assistant Store Director, or other management is absent.
Monitor associates’ adherence to company policies.
Operate the cashier register and courtesy counter desk and handle customer concerns efficiently.
Learn the store layout and the locations of safety and emergency equipment.
Conduct regular inspections of all areas and provide feedback to department managers.
Maintain the time clock in the absence of the Store Director or specified department manager.
Close the store when assigned, including locking doors, turning off lights, and arming the store.
Know product locations to assist customers.
Maintain a clean, attractive, and well-stocked store.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments when needed to support customer experience.
Complete other duties as assigned in a timely manner.