Temporary PIC

CVS Health•Miami, FL

7d•$60 - $76

About The Position

The Temporary PIC leads and develops a retail pharmacy team to provide exceptional patient care, promote best practices, and guide the team through change. The role models genuine care, supports team performance, helps onboard and train pharmacy colleagues, and ensures pharmacy operations comply with applicable laws, regulations, and CVS Health policies. The Temporary PIC also works at the pharmacy bench, provides patient counseling, and supports immunization and other clinical services where permissible. The position involves managing pharmacy workflow, safety, inventory, staffing, scheduling, performance, and patient experience. It includes coaching and evaluating pharmacists and other team members, monitoring business reporting and addressing performance gaps, and partnering with the Store Manager on pharmacy staffing and cross-training. The Temporary PIC must remain flexible to meet scheduling and business needs and maintain relevant clinical and technical skills. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $60.00–$76.00 per hour. The position is eligible for a CVS Health bonus, commission, or short-term incentive program and a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

Active pharmacist license in the state where the store is located.
1–2 years of experience as a Pharmacist.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Friendly, helpful customer service and ability to recognize and respond appropriately to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues.
Active listening skills, including giving full attention, understanding others’ points, asking relevant questions, and avoiding inappropriate interruptions.
Ability to use mathematics to calculate quantities, days’ supply, and bottle requirements for prescriptions.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to meet the stated physical demands, including standing or remaining upright for extended periods, lifting, reaching, repetitive finger movements, stooping, and close visual work.
Ability to accurately express and exchange detailed information orally and to receive detailed information through oral communication.

Nice To Haves

3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Lead the pharmacy team during bench shifts, coach team members, and follow up on pharmacy performance measures.
Direct the pharmacy team in following workflow procedures and safety guardrails to support accurate prescription fulfillment.
Promote compassionate patient experiences, collaborate with patients’ healthcare teams, and proactively resolve insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory practices, with particular attention to cold-chain products.
Onboard and train new Technicians and Pharmacists for the store and district, and monitor completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained colleagues and monitor their training and licensure progress.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance, provide annual performance reviews, and address performance gaps.
Remain flexible to scheduling and business needs; write or delegate and oversee preparation of the pharmacy schedule.
Review business reporting and develop action plans to address workflow, service, patient care, and compliance gaps.
Build a safe, empowering, inclusive team culture and encourage feedback, taking relevant action in response.
Maintain clinical and technical skills through required trainings, CMEs, and other learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permissible.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including requirements for controlled substances, patient privacy, security, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.