PIC

SpartanNash•Urbandale, IA
•Onsite

About The Position

The PIC directs and coordinates store operations in the absence of the Store Director, Assistant Store Director, or other management. The role supports efficient and economical operations and helps ensure each shift contributes to the store’s financial best interest. The PIC may perform duties in other departments based on customer experience needs and completes other assigned duties in a timely manner. The position works in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. The noise level is usually low to moderate. Travel requirements vary by assignment.

Requirements

  • High school diploma preferred.
  • One year of retail or related experience preferred.
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and product knowledge.
  • Detail-oriented.

Responsibilities

  • Monitor associates’ adherence to company policies.
  • Operate the cashier register and courtesy counter desk, and handle customer concerns efficiently.
  • Know the store layout and the locations of safety and emergency equipment.
  • Conduct regular inspections of all areas and provide feedback to department managers.
  • Maintain the time clock in the absence of the Store Director or specified department manager.
  • May close the store, including locking doors, turning off lights, and arming the store.
  • Know product locations to assist customers.
  • Maintain a clean, attractive, and well-stocked store.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • May perform tasks in other departments based on customer experience needs.
  • Complete other duties as assigned in a timely manner.
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