Temporary PIC

CVS Health•Miami, FL

About The Position

CVS Health’s Temporary PIC leads and develops a pharmacy team to provide exceptional patient care, promote best practices, and support performance improvement. The role models compassionate care, leads through change, supports program awareness and team onboarding, and consistently follows legal, regulatory, and safety requirements while working the pharmacy bench. The Temporary PIC manages pharmacy operations and team performance, including safe and accurate prescription fulfillment, counseling and immunizations, inventory practices, training and onboarding, regulatory compliance, scheduling, and operational action planning. The role partners with the Store Manager and district colleagues, supports clinical services where permitted, and fosters a safe, inclusive, and psychologically supportive team environment. The position requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs.

Requirements

Active Pharmacist License in the state where the store is located.
1–2 years of experience as a Pharmacist.
Active National Provider Identifier (NPI).
Must not be on the DEA Excluded Parties list.
Ability to complete required training within the designated timeframe.
Ability to concentrate, pivot between tasks, and confirm prescription information and label accuracy.
Customer service and team orientation, including responding appropriately to patients’ reactions.
Verbal and written communication skills, including active listening.
Ability to use mathematics to determine prescription quantities and days’ supply.
Ability to identify challenging interactions and select an appropriate course of action.
Ability to meet the position’s physical demands, including mobility, prolonged upright posture, reaching, repetitive finger movement, precision control, stooping, close visual acuity, and lifting or exerting force as described in the posting.
Ability to convey and receive detailed information accurately through spoken communication.

Nice To Haves

3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Manage and develop the pharmacy team, coaching colleagues and following up on performance opportunities.
Provide and oversee safe and appropriate prescription dispensing, patient counseling, and immunization practices.
Oversee pharmacy bench shifts and strengthen pharmacy performance measures through coaching and follow-up.
Direct pharmacy workflow procedures and use safety guardrails at every workstation to support safe and accurate prescription fulfillment.
Promote positive patient experiences through empathy, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to cold chain products.
Onboard and train new Technicians and Pharmacists for the store and district, and monitor timely completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of cross-trained pharmacy colleagues and monitor their training and licensure progress.
Oversee Staff Pharmacists and District Support Pharmacists where applicable, manage performance, conduct annual reviews, and address performance gaps.
Remain flexible to scheduling and business needs; write, delegate, and oversee preparation of the pharmacy schedule.
Review business reporting and develop action plans addressing workflow, service, patient care, and compliance gaps.
Build a safe, empowering, inclusive team culture that welcomes feedback and takes appropriate action.
Maintain clinical and technical skills through required training, CMEs, and other learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permissible.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including controlled-substance, recordkeeping, privacy, security, and workplace safety requirements.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform physical and communication tasks required for pharmacy work, including remaining upright for extended periods, handling and moving items, close visual work, and accurately conveying and receiving detailed information.
Perform additional tasks as directed by a Supervisor or Manager.