Grocery/Pic

Kroger•Kirkland, WA

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in meeting sales and profit goals, monitoring quality assurance standards, directing and supervising department functions, and supporting the day-to-day Grocery operations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes assisting customers with product questions and suggestions, ordering and maintaining merchandise, executing promotions, supporting inventory and expense control, and helping train department associates. It also involves processing customer transactions accurately and efficiently, following checkout and restricted-sale procedures, adhering to food safety requirements, maintaining temperature logs, reinforcing safety programs, inspecting equipment, and reporting accidents, hazards, repairs, or illegal activity. The essential functions must be performed with or without reasonable accommodation.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Must be at least 18 years of age.
Current food handlers permit once employed.

Nice To Haves

High school education or equivalent preferred.
Management experience preferred.
Retail and/or Grocery experience.

Responsibilities

Display a positive attitude and promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Follow applicable local, state, and federal laws and company guidelines.
Help create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products and answer questions or make suggestions.
Order, label, stock, and inventory department merchandise.
Execute sales promotions in partnership with store management.
Use grocery department equipment according to company guidelines.
Assist in monitoring and controlling department expenses.
Monitor inventory and stocking conditions and note discrepancies.
Train department associates on inventory, stocking, and Computer Assisted Ordering.
Process customer transactions quickly, accurately, and efficiently using the POS system and applicable tender, coupon, loyalty-offer, and checkout procedures.
Follow company limits on cash shortages and overages and work honestly and effectively to control loss.
Follow guidelines for restricted-sale items.
Follow food safety regulations and guidelines.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Reinforce safety programs, follow safety procedures, and report unsafe conditions to store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager about repairs.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.