Grocery/Pic

Kroger•Issaquah, WA

About The Position

Support the day-to-day functions of Grocery operations and assist the department manager in directing and supervising department activities, reaching sales and profit goals, monitoring quality assurance standards, and controlling expenses. The role focuses on providing exceptional customer service and maintaining a safe, clean environment that encourages customers to return. Associates are expected to demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Effective communication skills.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Ability to handle stressful situations.
  • Must be at least 18 years of age.
  • Must obtain a current food handlers permit once employed.

Nice To Haves

  • High school education or equivalent preferred.
  • Management experience preferred.
  • Retail and/or Grocery experience preferred.

Responsibilities

  • Display a positive attitude and promote trust and respect among associates.
  • Communicate company, department, and job-specific information to associates.
  • Collaborate with associates and promote teamwork to help achieve company and store goals.
  • Follow local, state, and federal laws and company guidelines.
  • Welcome customers, answer questions about products, and make product suggestions.
  • Maintain knowledge of products sold in the department.
  • Order, label, stock, and inventory department merchandise; monitor inventory and report discrepancies.
  • Execute sales promotions in partnership with store management.
  • Use grocery department equipment according to company guidelines.
  • Assist in monitoring and controlling department expenses.
  • Train department associates on inventory, stocking, and Computer Assisted Ordering.
  • Process customer transactions quickly, accurately, and efficiently using the Point of Sale system and applicable tenders, offers, coupons, and checkout procedures.
  • Follow company limits and procedures for cash shortages and overages, and help control loss.
  • Follow guidelines for restricted-sale items.
  • Comply with food safety regulations and guidelines, maintain proper case and cooler temperatures, and maintain temperature logs.
  • Follow safety procedures, identify unsafe conditions, and notify store management.
  • Inspect equipment for preventive maintenance needs and report items requiring repair.
  • Notify management of customer or employee accidents.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Perform the essential functions of the position with or without reasonable accommodation.
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