GROCERY/PIC

The Kroger Co.•Kirkland, WA
•$17 - $27

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in achieving sales and profit goals, monitoring quality assurance standards, and directing and supervising department functions. Support day-to-day Grocery operations while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Effective communication skills.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Ability to handle stressful situations.
  • Must be at least 18 years of age.
  • Current food handlers permit once employed.

Nice To Haves

  • High school education or equivalent preferred.
  • Management experience preferred.
  • Retail and/or Grocery experience.

Responsibilities

  • Display a positive attitude and promote trust and respect among associates.
  • Communicate company, department, and job-specific information to associates.
  • Collaborate with associates and promote teamwork to help achieve company and store goals.
  • Follow applicable local, state, and federal laws and company guidelines.
  • Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
  • Maintain knowledge of department products and answer questions or make product suggestions.
  • Order, label, stock, and inventory department merchandise.
  • Execute sales promotions in partnership with store management.
  • Use Grocery department equipment according to company guidelines, including refrigerators, freezers, baler, u-boats, compactor, forklift, and pallet jacks.
  • Assist in monitoring and controlling department expenses.
  • Monitor inventory and stocking conditions and note inventory discrepancies.
  • Train department associates on inventory, stocking, and Computer Assisted Ordering.
  • Process customer transactions quickly, accurately, and efficiently using the POS system and applicable tenders and checkout procedures.
  • Follow company limits and procedures for cash shortages and overages and work honestly and effectively to control loss.
  • Follow guidelines for restricted sale items, including alcohol, tobacco, fireworks, and videos.
  • Follow food safety regulations and guidelines.
  • Maintain proper temperatures in cases and coolers and maintain temperature logs.
  • Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
  • Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
  • Notify management of customer or employee accidents.
  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Perform the essential functions of the position with or without reasonable accommodation.
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