GROCERY/PIC

The Kroger Co.•Issaquah, WA

1d•$17 - $27

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in meeting department sales and profit goals, monitoring quality assurance standards, directing and supervising department functions, and supporting day-to-day Grocery operations. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes customer service, merchandise ordering and stocking, inventory monitoring, promotion execution, expense control, associate communication and training, and operating grocery department equipment. It also involves processing customer transactions, following cash-handling and restricted-sale policies, complying with food safety requirements, maintaining temperature logs, reinforcing safety practices, inspecting equipment, and reporting accidents, hazards, and illegal activity. The essential functions must be performed with or without reasonable accommodation.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Must be at least 18 years of age.
Current food handlers permit once employed.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

High school education or equivalent preferred.
Management experience preferred.
Retail and/or Grocery experience.

Responsibilities

Display a positive attitude and promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Collaborate with associates and promote teamwork to achieve company and store goals.
Follow local, state, and federal laws and company guidelines.
Provide a welcoming customer environment by answering questions about products sold in the department and store.
Maintain product knowledge and answer questions or make product suggestions.
Order, label, stock, and inventory department merchandise.
Execute sales promotions in partnership with store management.
Use grocery department equipment according to company guidelines, including refrigerators, freezers, baler, u-boats, compactor, forklift, and pallet jacks.
Assist in monitoring and controlling department expenses.
Monitor inventory and stocking conditions and note discrepancies.
Train department associates on inventory, stocking, and Computer Assisted Ordering.
Process customer transactions quickly, accurately, and efficiently; operate the POS system and follow company procedures for tenders, offers, coupons, and checkout.
Follow company limits and procedures for cash shortages and overages, and work to control loss.
Follow guidelines for restricted-sale items.
Comply with food safety regulations and guidelines.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and report items requiring repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.