Physician Services Coordinator

Emory•Atlanta, GA

10d

About The Position

The Physician Services Coordinator is responsible for medical staff development and liaison activities designed to make Emory Healthcare a preferred physician practice environment. The role develops ongoing communications to strengthen medical staff and hospital relations, provides a routine way to solicit physician input, and works to address issues affecting medical staff retention. It communicates physician feedback about operational issues to appropriate departments and provides timely follow-up to physicians. The coordinator works with hospital leadership and Public Relations on medical staff communications as appropriate. The position supports physician office-space development or renovation, new physician orientation and assimilation, maintenance of the Medical Staff Plan, and private practice recruitment. It coordinates planning to resolve medical staff issues involving multiple parties, develops in-service programs for medical staff and office management, and communicates patient satisfaction results and opportunities for improvement in coordination with the Operations Improvement Department. The role may supervise staff and performs other related duties as required. The coordinator also assists with marketing and communications for Emory Heart Center-sponsored events, community outreach, continuing medical education opportunities, and open provider and nonprovider positions, in participation with Emory Marketing. Additional responsibilities include communicating Medical Staff Plan requirements, identifying opportunities for medical staff expansion, tracking recruitment records and expenditures, updating Section and Division leadership on candidates, and compiling reports and analyzing recruitment and credentialing progress. The employee works with a manager on a professional development plan and participates in appropriate educational in-services and professional activities. The position requires a bachelor's degree in business administration or a related field and five years of directly related professional work experience; education and experience may be considered in lieu of the degree. The role requires knowledge of physician practice growth strategies, planning and organizational skills to manage multiple projects, and effective interpersonal skills. Physical demands are classified as medium and include lifting up to 50 pounds, carrying objects up to 25 pounds, and varying amounts of standing, walking, and sitting. Work environment and exposures vary by assigned area and tasks; travel may be required, and personal protective equipment may be used.

Requirements

Bachelor's degree in business administration or a related field; education and experience may be considered in lieu of the degree.
Five years of directly related professional work experience.
Knowledge of physician practice strategies for growth.
Planning and organizational skills, including the ability to manage multiple projects at once.
Demonstrated effective interpersonal skills.

Responsibilities

Develop medical staff communications and liaison activities to strengthen relations between medical staff and the hospital.
Solicit physician input, identify and address medical staff retention issues, and communicate physician feedback about operational issues to appropriate departments.
Coordinate medical staff communications with the Chief Operating Officer, Chief Quality Officer, Medical Director, and Public Relations when appropriate.
Participate in and monitor activities related to physician office-space development or renovation.
Develop and administer new physician orientation programs and assist with new physicians' assimilation into the medical staff.
Maintain the Medical Staff Plan and support private practice recruitment efforts.
Coordinate plans to address medical staff issues requiring involvement from multiple parties.
Develop and coordinate medical staff and office management in-service programs.
Communicate patient satisfaction survey results and related data to medical staff, follow up on improvement opportunities, and coordinate with the Operations Improvement Department.
Assist with marketing and communications for Emory Heart Center-sponsored events, community outreach, continuing medical education opportunities, and open provider and nonprovider positions, in participation with Emory Marketing.
Communicate Medical Staff Plan requirements and identify and facilitate opportunities for medical staff expansion.
Control and maintain Section recruitment records, including expenditures, and regularly inform Section and Division leadership about candidate status.
Compile reports and analyze recruitment and credentialing progress.
Work with a manager to formulate a professional development plan, attend educational in-services as appropriate, and participate in professional activities and organizations to maintain current knowledge.
Perform other related duties as required; may supervise staff.