Physician Services Coordinator

Emory Healthcare•Atlanta, GA

14h•$28 - $34

About The Position

The Physician Services Coordinator is responsible for medical staff development and liaison activities intended to make Emory Healthcare a preferred physician practice environment. The role builds communication between the medical staff and hospital, solicits physician input, identifies and addresses retention and operational issues, and communicates physician feedback to appropriate departments. It coordinates medical staff communications with hospital leadership and, when appropriate, Public Relations; supports physician office space development or renovation; and develops and administers new physician orientation and assimilation programs while maintaining the Medical Staff Plan. The coordinator supports private practice recruitment and medical staff expansion, and organizes efforts to resolve issues requiring planning and involvement from multiple parties. The role coordinates in-service programs for medical staff and office management, communicates patient satisfaction data and improvement opportunities, and works with internal Operations Improvement. It also supports marketing and communications for Emory Heart Center events, community outreach, continuing medical education, and open positions in coordination with Emory Marketing. The coordinator maintains recruitment records and expenditures, updates leadership on candidate status, and compiles reports and analyzes recruitment and credentialing progress. The position may supervise staff and includes other related duties as required.

Requirements

Bachelor's degree in business administration or a related field; education and experience may be considered in lieu of a degree.
Five years of directly related professional work experience.
Knowledge of physician practice strategies for growth.
Planning and organizational skills, including the ability to manage multiple projects at once.
Demonstrated effective interpersonal skills.

Responsibilities

Develop and maintain communications that strengthen medical staff and hospital relations.
Create a positive working environment and provide a routine means of soliciting physician input.
Meet regularly with physicians and office managers to identify and address medical staff retention issues.
Communicate physician feedback about operational issues to appropriate departments and provide timely feedback to physicians.
Coordinate medical staff communications with the Chief Operating Officer, Chief Quality Officer, Medical Director, and Public Relations when appropriate.
Participate in and monitor activities related to the development or renovation of physician office space.
Develop and administer new physician orientation programs and assist new physicians in assimilating into the medical staff.
Maintain the Medical Staff Plan and communicate its requirements to medical staff.
Support private practice recruitment efforts and facilitate opportunities for medical staff expansion.
Develop and coordinate responses to medical staff issues requiring planning and involvement from multiple parties.
Coordinate medical staff and office management in-service programs.
Communicate patient satisfaction survey results and related data to medical staff, follow up on improvement opportunities, and coordinate with the Operations Improvement Department.
Develop, coordinate, and assist marketing and communications activities for Emory Heart Center sponsored events, community outreach, continuing medical education opportunities, and open provider and nonprovider positions in participation with Emory Marketing.
Work with the manager to formulate a professional development plan and attend appropriate educational in-services.
Participate in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
Maintain records of Section recruitment, including expenditures, and regularly inform Section and Division leadership of candidate status.
Compile reports and analyze recruitment and credentialing progress.
May supervise staff.
Perform other related duties as required.