Physician Services Manager

Lifepoint Health•Las Cruces, NM

About The Position

Memorial Medical Center, part of Lifepoint Health, is hiring a Physician Services Manager to manage the daily operations of assigned departments or functions and support departmental and organizational objectives. The role contributes to departmental goals and standards that align with the organization’s strategic plan and vision, and helps maintain the department’s role within the continuum of care. The manager oversees staff relations and department operations, including scheduling, staff development, recruitment, payroll, student engagement, performance management, and conflict resolution. The position also monitors budgets, regulatory compliance, contracts, and vendor relationships; identifies needs for systems, equipment, and supplies; and oversees utilization, equipment functionality, and inventory. The manager fosters professional growth, applies healthcare regulations and organizational policies, and plans and reviews staff work to ensure quality standards.

Requirements

  • Bachelor’s degree in a related field required; applicable work experience may be used in lieu of education.
  • Business mathematical skills, including performing calculations with whole numbers, fractions, and decimals; computing rates, ratios, and percentages; and interpreting graphs.
  • Moderate computer skills, including frequent use of email, word processing, data entry, spreadsheets, and graphics, and the ability to create and maintain simple functions in business documents and applications.
  • Complex communication skills, including communicating complex information, interacting with management, addressing delicate situations, and motivating and persuading others.
  • Ability to analyze and interpret varied, complex business problems and solve them using knowledge, skills, precedent, and practices.
  • Functional independent judgment, including setting goals and priorities, making recommendations, and making decisions or resolving problems for others.
  • Project planning and organization skills, including handling multiple projects, delegating tasks, overseeing projects, and allocating resources.

Responsibilities

  • Manage the daily operations of assigned departments or functions in alignment with departmental and organizational objectives.
  • Assist in developing departmental goals, standards, and objectives that support the organization’s strategic plan and vision.
  • Manage staff relations, including performance management, employee engagement, and conflict resolution.
  • Oversee scheduling, staff development, recruitment, payroll, and student engagement activities.
  • Monitor departmental budgets, regulatory compliance, contracts, and vendor relationships.
  • Identify and justify needs for systems, equipment, and supply purchases; monitor utilization and ensure equipment functionality and appropriate inventory levels.
  • Create and foster an environment that encourages professional growth and development.
  • Ensure the department remains focused on its role within the continuum of care.
  • Maintain regular and reliable attendance.
  • Apply healthcare regulations and compliance requirements, including HIPAA, and organizational policies, procedures, and Business Office Standards and Recommended Practices.
  • Plan, assign, schedule, and review others’ work to ensure quality standards are met.
  • Hire, train, develop, and evaluate staff, and administer corrective action.
  • Set goals and priorities for the functional area and make recommendations for department policies, practices, and programs.
  • Handle multiple projects, including task delegation, project oversight, and resource allocation.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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