Director, Physician Services

Lifepoint Health • Wilson, NC

2d • Onsite

About The Position

Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. As the Director of Physician Services, you will provide strategic and operational leadership for physician services across the hospital system, ensuring alignment of provider practices with organizational goals, quality standards, and regulatory requirements. This role is also responsible for driving performance improvement, financial stewardship, and physician engagement to support high-quality, patient-centered care across the continuum. At Wilson Medical Center, people are at the heart of everything we do. We are committed to providing excellent, compassionate, high-quality care to our community while fostering an environment where our team members are valued for their skills, dedication, and the unique contributions they bring to healthcare. For more than 55 years, our 294-bed facility has proudly served the residents of Wilson County and surrounding communities, offering a comprehensive range of services, including orthopedics, cardiology, general surgery, women's care, emergency medicine, imaging, and much more. Our commitment to meeting the diverse needs of our community extends beyond the hospital through our nine multispecialty physician clinics, wound center, radiation oncology center, outpatient imaging center, rehabilitation and nursing care center, and five-star day care. At Wilson Medical Center, we take pride in working together to make a meaningful difference in the lives of those we serve, continually striving to deliver exceptional care and support the health and well-being of our community.

Requirements

• Bachelor’s Degree in Healthcare Administration, Business, Nursing, or related field preferred; applicable work experience may be considered in lieu of education.
• Progressive leadership experience in physician services, medical group administration, or hospital-based physician operations within a complex healthcare system.
• Proven ability to lead and develop multidisciplinary teams and manage physician practices or integrated clinical operations in a hospital environment.
• Strong understanding of hospital and ambulatory operations, continuum of care, and physician alignment strategies within an integrated delivery system.
• Demonstrated financial acumen with experience in budgeting, forecasting, and managing operational resources in a healthcare system setting.
• Experience with regulatory compliance, accreditation standards (including Joint Commission), and healthcare quality, safety, and performance improvement initiatives.
• Strong analytical, communication, and relationship management skills with the ability to effectively partner with physicians, executive leadership, and cross-functional hospital departments to drive organizational goals.

Responsibilities

• Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
• Develop and execute departmental plans, policies, and performance standards that support clinical excellence, regulatory compliance, and operational effectiveness.
• Oversee physician practice operations, ensuring high-quality patient care, exceptional service delivery, efficient workflows, and effective resolution of patient and provider concerns.
• Manage and develop a high-performing team by planning, assigning, scheduling, and reviewing work; establishing quality standards; and overseeing hiring, onboarding, performance management, corrective action, and employee development.
• Drive workforce excellence through coaching, mentoring, succession planning, and continuing education initiatives that promote professional growth and engagement.
• Manage departmental financial performance by developing budgets, monitoring expenditures, and ensuring responsible stewardship of resources.
• Direct and support internal and external audit activities, maintaining compliance with regulatory, legal, accreditation, and organizational requirements.
• Collaborate with physicians, executive leadership, and cross-functional teams to drive operational excellence, provider engagement, regulatory compliance, and strategic growth initiatives across physician practices.
• Leverage data and performance metrics to identify improvement opportunities, optimize practice operations, enhance patient and provider experience, and achieve organizational goals.
• Foster a culture of accountability, collaboration, and continuous improvement while ensuring the department remains focused on its critical role in delivering coordinated, patient-centered care across the continuum.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director